Lettings and Property Manager

Location:

Home-based with travel to sites in Lincoln, Derby, Leicester and Sheffield
Working Hours:

9:00 am - 5:30 pm
Are you a dynamic and motivated professional with a passion for property management and student accommodation? We're seeking a Lettings and Property Manager to join our team and play a pivotal role in ensuring optimal occupancy and customer satisfaction across our portfolio of HMO properties.
About the Role:
As the Lettings and Property Manager, you will be at the forefront of our operations, driving sales efforts, and leading a dedicated team. Your key responsibilities will include:
Sales and Marketing:

Collaborate with the lettings team to develop and implement effective marketing strategies to attract prospective tenants. Actively promote available properties to ensure high occupancy rates.
Property Viewings:

Conduct property viewings to showcase the features and benefits of our accommodations to potential tenants.
Budget Management:

Oversee expenditure related to property maintenance, marketing, tenant retention initiatives, and debt management. Ensure adherence to HFS ways of working, including Budget Management and Finance Regulatory Compliance.
Record Keeping:

Maintain accurate records of tenancy agreements and lease documentation, ensuring compliance with legal requirements.
Financial Management:

Manage tenant accounts receivable and payable, including monitoring rental payments, invoicing, and handling debt collection procedures.
Tenant Relationships:

Maintain strong tenant relationships through regular communication and promptly address any concerns, including Complaint Management and Resolution.
Team Leadership:

Manage a small team responsible for property management and lettings across a designated geographical area.
Property Maintenance:

Liaise with Myshon (contracted external maintenance team) and contractors to ensure properties are well-maintained and adhere to safety standards.
Refurbishment Projects:

Collaborate with external providers to support refurbishment projects, from planning and procurement to execution and quality assurance.
Tenant Satisfaction:

Implement strategies to enhance tenant satisfaction and retention, leading to a high re-booker rate.
Market Awareness:

Keep abreast of market trends and competitor offerings to remain competitive in the student accommodation sector.
Process Improvement:

Collaborate with relevant stakeholders to continuously improve processes and procedures related to property management and lettings operations.
Operational Leadership:

Coordinate check-in, check-out, termly room inspections, and summer turnaround activities, including end-of-tenancy cleaning for your aligned properties.
What We're Looking For:
Experience:

Proven experience in property management, ideally within the student accommodation sector.
Organisational Skills:

Highly organised with the ability to manage multiple properties and tasks efficiently.
Customer Focus:

A commitment to delivering exceptional customer service and maintaining high occupancy rates.
Flexibility:

Willingness to travel to various sites within Liverpool, Salford, Manchester, Preston, and Lancaster.
Why Join Us:
Be part of a mission-driven organisation creating memorable homes for students.
Collaborate with a diverse and talented team.
Lead initiatives that align with our values and contribute to positive community impact.
Enjoy a dynamic work environment that encourages innovation and growth.
What We Offer:
Generous holiday package: 25 days, plus bank holidays, for work-life balance.
Car Allowance to support your commute.
Bonus Scheme to celebrate your success.
Enhanced family leave packages for the important things in life.
Exclusive retail discounts to make your money go further.
Celebrate your birthday with a well-deserved day off.
Car leasing scheme for a comfortable commute.
Cycle-to-work scheme to stay active and eco-friendly.
2 charity days per year to make a difference in the community.
Death in Service for peace of mind.
At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.
If you're ready to take your career to new heights and be a part of something extraordinary, apply now and be a key player in shaping the future of student living!

TPBN1_UKTJ