Lettings Branch Manager

• Location: Hayes
• Job Type: Permanent, Full-Time
• Salary: £20,000 - £32,000 basic salary (OTE over £50k)

Join a leading property management team as a Residential Lettings Manager in Hayes. This role offers the opportunity to drive success through effective leadership, building strong relationships with landlords, and delivering exceptional customer service. If you're looking to make a significant impact in a fast-paced environment, this is the perfect role for you.

• Lead daily meetings with the Lettings team to ensure alignment and focus on objectives.
• Coach and mentor the team to achieve KPIs and foster professional growth.
• Monitor and assess individual team member performance, including conducting one-to-one meetings.
• Encourage team development and progression through active support and guidance.
• Focus strongly on generating new and repeat business by developing and maintaining relationships with landlords and tenants.
• Liaise with tenants to arrange property viewings that meet their needs.
• Negotiate offers and agree on new tenancies to maximize business opportunities.
• Ensure compliance with all regulatory bodies to maintain a risk-averse business environment.

• Full UK Driving Licence for a manual vehicle.
• Minimum of 2 years’ experience in residential lettings at a Senior Negotiator level or higher.
• Proven ability to work collaboratively to create a positive team environment.
• Strong communication skills and the ability to build trusting relationships with customers, suppliers, and communities.
• Capability to create and implement effective business plans for the branch.
• Competence in monitoring and assessing the performance of local competitors.
• Proficient in basic IT skills, including Microsoft Office packages.

• Competitive basic salary with potential earnings over £50k including bonuses.
• Company car or a monthly car allowance.
• Enrolment in a fully-funded training course for a nationally recognised qualification within the property industry.
• Excellent career progression opportunities, including potential for two promotions within the first 12 months.

To apply for the position of Residential Lettings Manager, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.