Lettings Branch Manager

• Annual Salary: Up to £32,000 Basic (OTE £60,000+) Pro rata
• Location: Guilford, Surrey
• Job Type: Full Time, Maternity Contract (6-9 months)

Are you a dynamic and ambitious Lettings Branch Manager ready to lead and inspire? This is your opportunity to manage our Guilford branch, driving growth and delivering exceptional service that places clients at the core of everything we do.

• Lead daily meetings with the Lettings team to ensure alignment and focus on objectives.
• Coach and develop the team to achieve key performance indicators and enhance their professional skills.
• Monitor and assess individual team member performance, including conducting one-to-one meetings.
• Generate new and repeat business through effective marketing and relationship-building strategies.
• Develop and maintain strong relationships with landlords and tenants, ensuring their needs are met with professionalism and efficiency.
• Negotiate offers and agree on new tenancies, maintaining a strong focus on client satisfaction.
• Ensure compliance with all regulatory bodies to keep the business risk averse.

• Full UK Driving Licence for a manual vehicle.
• Minimum of 2 years’ experience in residential lettings at a Senior Negotiator level or higher.
• Proven ability to lead a team, create a positive work environment, and foster team spirit.
• Strong communication skills and the ability to build trusting relationships with customers, communities, and team members.
• Strategic thinking with the ability to create and implement effective business plans.
• In-depth understanding of current legislation related to Residential Lettings.
• Excellent time management skills to handle high volume and time-sensitive workloads.
• Commitment to delivering outstanding customer service.
• Proficiency in basic Microsoft Office packages and strong general IT skills.

• Competitive basic salary with uncapped commission and an elite bonus scheme.
• £2,500 support payment for the first 3 months to help build your pipeline.
• Company car or monthly car allowance.
• 30 days annual leave including bank holidays.
• Access to the Learning & Development Centre and fully funded training courses for industry qualifications.
• Multiple career progression opportunities, with potential for two promotions within the first year.
• Comprehensive employee assistance programme, eye care, and employee referral bonuses.
• Company pension scheme and personal ‘Talk Time’ with our CEOs.
• Opportunities to earn places in exclusive clubs and incentive trips, such as the 2025 trip to Vietnam and the CEO Exclusive Achievers Club.
• Eligibility for annual black-tie Elevate Awards.

This role is ideal for a Lettings Branch Manager who is driven to excel and eager to lead a flagship office to new heights. If you are passionate about property and committed to excellence, apply now to join us in Guilford and make a significant impact.