Lettings Consultant

Lettings Consultant

Reporting to Lettings Director

About us

David Astburys estate agency was born in 2017. From the outset, our mission has been to deliver a high-touch, personalised service to clients, all while creating a vibrant and supportive work environment for our team. We firmly believe that a happy team translates to happy clients, and we're proud to see our approach yielding results. As the community agent, we take pride in our unique story.

We currently have three offices located in Crouch End, Islington and most recently West Hampstead which opened in May 2024. This year is going to be a busy and exciting year for David Astburys team as the business reaches new heights.

About You

At David Astburys we are looking for passionate, hard-working, and driven professionals looking to progress in their career and who want to be part of an innovative, vibrant, friendly and community focused environment. We are looking for someone who is aligned with our company values of being committed, passionate and fun. We hope that you enjoy working in a target driven environment and have relevant experience in Lettings. You possess great customer service skills as well as attention to detail and desire to succeed.

Responsibilities

As a Lettings Consultant, you will be responsible for:

• Above all, delivering first-class customer service to our landlords and tenants
• Registering applicants
• Conducting property viewings
• Negotiating offers between landlords and prospective tenants
• Facilitating the transition of prospective tenants to the compliance team for referencing
• Coordinating flat preparation prior to scheduled move-ins
• Prompt, professional, and proactive communication with all clients
• Detailed record-keeping with our CRM software
• Participation in community led activities/initiatives held by the company

Essential Requirements

• Minimum 1 year of experience as a Lettings Negotiator/Consultant
• Excellent customer service skills
• Ability to work effectively within a team
• Strong organisational skills and attention to detail
• Enjoy working in a target driven environment
• Full, clean driving licence

Desirable Requirements

• Good knowledge of the lettings process and current industry laws and regulations
• Willingness to participate in further professional training
• Self-motivated and ambitious

Employee Benefits

• Training & Development Opportunities
• NEST Pension Scheme (3% employer contribution)
• Company trips abroad
• Additional paid day off for your birthday
• Employee of the Month Rewards
• Employee of the year award (£1,000)
• Newcomer of the year award (£1,000)
• Many more...