Lettings Manager

Job Title: Lettings Manager

Location: Docklands

Brand: Portico

Salary: Up to £55,000 OTE

Hours: Monday - Thursday: 8:45am-18:00pm, Fridays: 8:45am-17:30pm

About Portico:

Portico Estate Agents is a leading London-based property agency, offering expert sales, lettings, and property management services. Acquired by the broader LRG (Leaders Romans Group) in 2021, we benefit from the strength and resources of one of the UK’s largest property groups while maintaining our local expertise and customer-focused approach. At Portico, we are committed to delivering exceptional service, innovative solutions, and career growth opportunities for our team.    

Job Summary and Key Responsibilities:

The ideal candidate for the position of Lettings Manager will be extremely motivated, and career driven with experience in the current rental market, preferably in the Greater London area.

Duties will include:

• Grow volume of new lettings business and income production to the branch.
• Appraisal and instruction of residential rental properties.
• Identify other potential business opportunities and ensure referral to the appropriate division.
• Accountable quality of customer care.
• Meet and exceed targets for lettings business.
• Register, qualify and manage applicants.
• Arrange and conduct viewing appointments and secure property lets.
• To work in accordance with all legal obligations without exception.
• Maintain up to date knowledge of available properties.
• To implement effective canvassing and marketing strategies.
• Develop the core business in the branch.
• Carry out monthly 1-2-1s with staff.

Skills required:

• Previous experience within a Senior Lettings position, with a proven track record in securing new business.
• PropertyMark- Technical Award in Residential Lettings and Property Management or equivalent (preferred not essential).
• Well-developed interpersonal skills.
• Listing & valuation experience.
• Line management experience.
• Excellent sales ability.
• High level of customer service skills.
• Good telephone manner and positive attitude.
• The ability to negotiate.
• Tenacity and be a self-starter with the drive to succeed.
• Ability to build and nurture trusted relationships at all levels.
• Be responsive to change.

What we can offer you:

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment

Benefits:

• Access to an Employee assistant programme including access to a virtual GP 24/7 and mental health first aiders.
• Retail discounts.
• Regular awards & incentives for Top achievers.
• Generous holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year.
• Structured training & support.

Portico as part of the Leaders Romans Group, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.

Leader Romans Group does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.