Lettings Manager

Manager, Lettings & Management Dept

• Circa £31,000 per annum (depending on experience)
• Profit share
• OTE £40,000 + per annum (including half yearly profit share)
• Uncapped earning potential re mortgage referrals
• Car allowance £250 p/m (£3,000 pa)
• Business mileage
• 21 days plus BHs holiday allowance (23 days after 5 years)
• TN Card – local business discount card scheme
• Birthday off each year
• Health Care cash back scheme
• Free parking available but not guaranteed

We are a leading, independent estate agent and proud to be an award-winning member of The Guild of Property Professionals. We manage a substantial number of residential properties throughout Tunbridge Wells, Crowborough, Heathfield, Tonbridge and Southborough and the surrounding areas. We also have a strong sales department covering these areas.

We believe our core strengths lie with the people to work for us and that’s one of the reasons our amazing Lettings & Management team have been able to build a solid reputation for professionalism and expertise.

We’re now looking to appoint an experienced Manager for our Letting & Management Department to continue and build on this success, offering landlords and tenants a consistently
outstanding service.

You’ll be responsible for running the department, including:

• Overseeing the letting process, including advertising, tenant screening and finalising lease
agreements
• Conducting property viewings
• Organising property inspections and inventories
• Responding to enquiries and maintenance requests
• Coordinating property maintenance and repairs
• Ensuring compliance with rental policies, lease agreements and legal requirements
• Monitoring of rental payments
• Dealing with insurance claims
• Maintain accurate records, including associated departmental admin
• Carrying out line manager duties, including day-to-day support, recruitment and training
Essential skills:
• Strong interpersonal skills and the ability to build professional relationships with all stakeholders
including landlords, tenants, contractors
• Excellent verbal and written communication
• Administrative ability related to property management
• Ability to work under pressure, be flexible and multi-task
• Deliver exceptional customer service
• Manage and inspire your team
• Driving licence and car

Preferable:
• ARLA membership
• Knowledge of the local area
• Knowledge of proptech solutions, such as Fixflo and Goodlord