Lettings Manager

Lettings Manager

Salary: £30,000 - £32,000 + £3,000 car allowance + OTE £50k +

Location: Tunbridge Wells

Hours: Monday to Friday, 8.50am - 5.30pm; and 1 in every 2 Saturday’s, 8.50am - 4.30pm (with a weekday off in lieu)

Onsite parking

Are you an experienced property professional with a background in lettings and property management? Are you ready to step into a leadership role or seeking to further develop your team management experience? This is an exciting opportunity to join a well-established property organisation offering a supportive, professional, and proactive working environment.

Our client is seeking a dynamic, motivated, and professional individual to lead a small team of four staff, overseeing the full lettings and property management function of the branch. The ideal candidate will hold, or be working towards, an ARLA qualification and have a strong understanding of current property legislation and compliance.

Key Responsibilities:

• Oversee the lettings process, including marketing, tenant screening, and tenancy agreements.
• Ensure full compliance with legal requirements, lease terms, and company policies.
• Manage the daily workflow and performance of the lettings and property management team.
• Provide ongoing support, coaching, and development to team members.
• Maintain accurate records and ensure administrative processes are followed.
• Coordinate property inspections, inventories, maintenance, and repairs.
• Handle insurance claims and manage communication with landlords and tenants.
• Build and maintain strong relationships with landlords, contractors, and third parties.
• Conduct property viewings and respond to rental enquiries.
• Monitor rental payments and resolve any associated issues.

Key Requirements:

• Proven experience in property management with a solid understanding of the lettings process
• Previous team leadership experience, or ready to take the next step into a management role
• Excellent communication and organisational skills.
• Confident using property CRM systems; experience with Fixflo and Goodlord is advantageous.
• Full UK driving licence and access to own transport.
• Ideally ARLA qualified, with strong knowledge of compliance and property legislation.
• Self-motivated and proactive, able to work effectively under pressure and manage multiple priorities.
• Hands-on leadership style with a positive, solution-focused attitude.

This is a fantastic opportunity to join a forward-thinking business that values its people and prioritises exceptional customer service. If you’re ready to make your next career move in property management, please apply with your up-to-date CV ASAP!