Lettings Manager

Job Title: Lettings Manager

Department: Property

Reporting to: CEO & Head of Residential

Location: Fareham

Salary: Basic £28k + OTE

The Lettings Manager is an integral role within the business and requires excellent organisational skills combined with a determined, proactive attitude. The role involves managing the Lettings Department; therefore, the ability to work well under pressure is essential. As Lettings Manager, you will use your initiative to ensure the smooth running of the department and work towards achieving and exceeding the targets set.

Role Accountabilities:

• Assist the CEO & Head of Residential with property consultations and portfolio growth; provide daily updates on performance and changes being implemented to ensure targets are met.
• Report weekly to the CEO & Head of Residential regarding ongoing progress, ensuring internal reports are kept updated.
• Report on monthly performance and attend management meetings with Senior Staff.
• Lead by example as you manage the department team and processes.
• Manage and motivate staff within the department.
• Work with the head of property to recruit staff and carry out regular performance reviews, appraisals, and holiday approvals, ensuring the team has adequate cover at all times.
• Maintain up-to -date knowledge of the market conditions and competitors, use this information to manage existing live stock and assist in renewal increase reviews.
• Put in place measures to ensure no loss of business, ensuring voids are at a minimum and full market rents achieved.
• Liaise with Management ensure works are done in a timely manner to enable quick turnarounds.
• Oversee marketing and production, including descriptions, ensuring compliance, board management and the running of all social media accounts is up to date.
• Ensure the internal systems are accurate and up to date at all times, ensure any system updates are fully utilized for the department.
• Handle diary management, taking inbound calls from applicants, coordinate viewings, conduct viewings, making outbound calls, following up from viewings, chasing references, move in paperwork, bond deposits, opening and closing of utility accounts.
• Maintain up to date knowledge of legislation changes and regulations; report & implement any changes that arise.

Skills, Knowledge & Experience:

• Previous Lettings & Management experience essential
• Must have a proactive, entrepreneurial attitude and show willingness accomplish department processes
• High level of organisational skills, accuracy and attention to detail
• Awareness of Lettings processes and current legislation
• Full clean driving licence and access to a vehicle is essential to the role

At Signature Properties South, we offer the chance to work in a friendly team and in a business that values its people and their contribution whilst recognising and rewarding their success.