Lettings Manager

Lettings Manager – North West London

We’re looking for a driven and accomplished Lettings Manager to take the lead in our clients high-performing and strategically important offices in North London — a fast-paced, competitive market that demands excellence.
This role is ideal for someone with a proven track record in residential lettings, strong commercial acumen, and the leadership skills to inspire high-performing teams.

You’ll be responsible for the full operational and financial performance of the branch, with the autonomy and support to make a real impact.

What you’ll be doing:

• Leading and growing a high-performing lettings team in a competitive market
• Coaching negotiators to exceed targets and delivering consistent results
• Driving new instructions through high-conversion market appraisals
• Unlocking growth opportunities and expanding local market share
• Managing budgets, revenue streams, and branch profitability
• Resolving escalated client issues with professionalism and confidence
• Maintaining full legal compliance across all lettings activity
• Monitoring competitors and adapting strategy for continued success
• Reporting on branch performance to senior leadership

• Experience in residential lettings, with 3+ years leading teams
• Strong knowledge of the London lettings market, especially North West London
• Consistent performance against revenue and growth targets
• Inspirational leadership style with hands-on team management
• Strong commercial awareness and financial acumen
• High conversion rates from appraisal to instruction
• In-depth knowledge of current lettings legislation and compliance
• Confident, organised, and able to make fast, sound decisions