Lettings Portfolio Manager

Lettings Portfolio Manager, Bristol

Reactive Permanent Recruitment are working with a busy independent estate agent with an enviable reputation in the Bristol market. Due to continued growth, our client now seeks an enthusiastic Lettings Portfolio Manager for their busy team based in Clifton to provide excellent customer service to a portfolio of short-term lettings properties across Bristol. This is a dynamic and rewarding position that offers the opportunity to work in a fast-growing segment of the property industry.

The role:

• Manage daily operations of short-term rental properties
• Coordinate guest check-ins, check-outs, and communication
• Oversee cleaning and maintenance schedules
• Ensure properties meet quality and safety standards
• Optimise occupancy rates and pricing strategies
• Handle guest inquiries, complaints, and emergencies
• Maintain accurate records and reports
• List and update properties on rental platforms
• Ensure compliance with industry legislation and regulations
• Build and maintain relationships with vendors and contractors
• Carry out property visits and inspections

The person:

• Essential: 1 year experience in a customer facing, customer service orientated role
• Essential: Full driving license and own vehicle
• Experience within the property industry is desirable but not essential
• Thrive on keeping busy and enjoy working under pressure
• Excellent telephone manner and F2F customer service skills
• Great negotiation skills
• Meticulous attention to detail
• An outgoing personality with a passion for customer service
• Demonstrate first class administrative skills
• Excellent time management skills including the ability to prioritise
• Customer facing experience
• An analytical person who can communicate well with clients
• Excellent written and verbal communication skills at all levels
• Ability to work on own initiative but all works well as part of a busy team

The package:

• A good starting basic of £25,000 p/a
• High mileage paid for property visits
• Parking permit provided
• All required training and development & qualification opportunities
• Annual salary review and pay rises (provided all KPIs are met)
• Smart casual dress code
• Fantastic company culture
• Local independent business providing job security and career development
• Excellent induction, training, and ongoing support
• A thriving independent business offering long-term stability and progression

For more information on this exciting and rewarding Lettings Portfolio Manager career please APPLY BELOW.

Key: Lettings Portfolio Manager, Short Term Lettings Manager, Property Manager, Lettings Manager, Property Lettings Manager, Estate Agent, Bristol