Library Engagement Officer

Salary range:  Grade 4 £30,717 - £31,611 p.a. plus fantastic benefits
Contract: Permanent
Hours of work: 36 hours per week 
Location: Croydon

Working Pattern: 1 full, permanent post 36 hours per week 

Core library hours are currently 10-6 Monday to Friday and 9-5 Saturday.

Location:  The role will require staff to travel to any Croydon Libraries and community outreach locations such as schools and community centres.

About the Role: We are looking for people who have a passion for customer service and for working as part of a team delivering Croydon’s library services directly to our customers and through outreach into communities.

The postholder will be responsible for promoting the library service to the community and maximising participation by co-ordinating promotion of library events including supporting print and digital promotion and correspondence.  You will also promote and manage the hire of meeting spaces in library spaces for hire around the borough.  You will be liaising with local staff and community partners.

 You will need to be

• Customer focussed with excellent communication skills
• Interested in libraries and serving Croydon’s diverse communities
• A good team worker across all 9 of Croydon’s libraries and outreach locations.
• Sound knowledge of promoting library activities in person and online via social media
• Good digital skills 
• Good organisation skills
• Enthusiastic in your approach to engagement with customers of all ages

You can find out more about our libraries and activities, see our website Libraries | Croydon Council. More details of the role, including the role profile & person specification and online application form can be found on Croydon Council’s job search site.

For more information about the role, please contact Lucy Lawrence, Library Development and Marketing Manager:  [email protected]

Interview date: mid-September