Lifeguard, Duty Manager

If you’re good at what you do, you can work anywhere. If you’re the best at what you do – come and work with us at Potters Resorts, Hopton-on-Sea, the UK’s only all-inclusive Resorts! 

If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay – then you could be just the person we’re looking for!

Here at Potters Resorts we are able to offer a wide variety of roles and opportunities. To ensure that you are the best you can be, we’ll ensure that you will receive continued training, support, and personal development throughout your career with us. 

The atmosphere on Resort is busy, fast-paced, and exciting, and no two days are ever the same! So, what are you waiting for…?

• For this role it is essential that you have a current NPLQ qualification 
• Lifeguarding and ensuring the safety of all pool users
• Assisting guests around the Club
• Cleaning of all club areas and ensuring hygiene standards are adhered to
• Reception duties – welcoming guests, providing information and taking bookings
• To attend lifeguard training as well as health and safety training sessions
• Support the management team of the club in overseeing the daily running of the club operations
• Support driving the 5* standards in the team’s delivery of customer service and general standards in the club
• Monitoring and carrying out pool water quality checks and pool plant operations
• Ensuring the team are following the club PSOP and H&S procedures
• Liaising with other key departments to meet any guest and operational needs

• This is a full-time position, working 35 - 40 hours per week, 4-5 days out of 7
• Palms Health & Fitness Club opening times:
• 09:30 – 19:30 Monday & Friday
• 07:30 – 19:30 Tuesday, Wednesday, Thursday, Saturday, Sunday

• Previous experience in a team leader / supervisor position within a pool environment
• Pool Plant Operations certificate or experience desired but not essential

As part of our team, we will offer you …   

• Free use of Palms Health & Fitness - Gym and Swimming Pool

• 30% Discount on products in the shop

• Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts

• Free Team Lunch available daily

• An all-year-round position (not seasonal)

• Free Parking and on the main Bus Route

• Cycle to Work Scheme

• 10% Discount off all products and treatments within Aphrodite Beauty Salon

• Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship

• Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort

• Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.