Live In Porter

Live in Porter - Residential Property Portfolio

Location: Chelsea, London
Hours: 8am-6pm Monday-Friday, alternate Saturdays (8am-1pm), plus on-call rota every 4 weeks

Salary: Competitive + benefits

We're working with a prestigious property business managing one of London's most iconic estates to find a Live In Porter to support the day-to-day running of a high-end residential and mixed-use portfolio in Chelsea. This is an excellent opportunity for a proactive, customer-focused individual with a background in residential property or facilities management to join a committed and supportive team in a visible, hands-on role.

About the Role

Reporting to the Senior Property Manager, you'll play a vital part in ensuring the smooth operation of the estate. From maintaining building standards and assisting tenants to coordinating contractors and responding to emergencies, you'll be the eyes and ears on the ground-protecting the estate's integrity and enhancing the resident experience.

You'll carry out regular property inspections, oversee maintenance works, ensure health & safety compliance (including fire door and alarm checks), and act as a key liaison between residents, contractors, and internal teams.

What's in it for You?

• Work for a respected estate with a legacy of excellence
• Be part of a close-knit property team
• Genuine career development opportunities
• Help shape the estate's future through sustainability and community-focused initiatives

Key Responsibilities

• Provide outstanding service to residential and commercial tenants
• Conduct routine and emergency property inspections
• Monitor contractor access, works, and standards on site
• Respond to urgent issues such as leaks, break-ins, or vandalism
• Maintain working knowledge of assigned buildings and their status
• Coordinate meter readings, key handling, and mail drops
• Support tenant onboarding with property checks and access
• Liaise with teams including Property Management, Lettings, Sustainability, and Security
• Identify and report estate-wide issues including safety risks, anti-social behaviour, or criminal activity

What We're Looking For

Essential:

• Minimum 2 years' experience in residential property or facilities management
• Strong practical skills and hands-on problem-solving ability
• Comfortable working both independently and collaboratively

You'll also need to be:

• Organised, reliable, and detail-oriented
• A clear communicator with a calm, professional manner
• Tech-savvy and confident using property management systems
• Empathetic, approachable, and committed to exceptional service
• Flexible, proactive, and quick to respond in changing situations
• A team player with a great sense of humour and willingness to get stuck in

Ready to step into a visible, varied, and rewarding role?
Apply now to join a team that values professionalism, accountability, and pride in their work.

Interviews are taking place shortly - don't miss your chance to be part of something exceptional.