Loans Administration Supervisor

G MASS are working with a major international bank to recruit a Loans Administration Supervisor into their London-based loan operations team, which services lending activity across the EMEA region. You will sit just below the department heads and play a central role in keeping the operation running well day to day.

The team handles a broad mix of corporate lending, and the business is midway through reshaping its operations function. Alongside overseeing the team’s output, you will be expected to look critically at how things are done today and put forward sensible ideas to make the process leaner and more resilient.

Responsibilities

• Supervise the full lifecycle of the bank’s loan book, covering everything from onboarding new facilities through to servicing events, fee activity and final payoff
• Keep loan trading settlement on track across both new issue and secondary activity
• Be the operational link between the front office, borrowers and other lenders in the syndicate, resolving queries in line with facility terms
• Monitor cash and reconciliation breaks closely and drive them to resolution
• Keep senior management informed on aged items, disputes and any ongoing investigations
• Help produce management information and strengthen the team’s control environment
• Cover more specialist activity where required, including insured lending and Sharia-compliant financing
• Identify process improvements that save time and cost without compromising service levels
• Get involved in change initiatives as the operating model evolves

• Several years in loans administration or loan operations within a bank, with good product breadth across bilateral, syndicated and agency lending
• Confidence reading and interpreting credit agreements
• Experience leading or supervising a team, with a supportive and motivating style
• Familiarity with loan servicing platforms such as ACBS or equivalent
• Strong Excel and general Microsoft Office skills
• A flexible approach, happy to step into different product areas or tasks outside the core remit
• Comfortable working through organisational change and helping others adapt

Competitive Salary

Permanent Contract