Logistics & Planning Assistant

Role

My Client is redefining home interiors with a fresh, innovative approach to furniture. As they
expand, we're looking for a Logistics & Planning Assistant to support thier planning &
Operations Teams — ensuring smooth stock management and exceptional customer
experience.

Responsibilities

• Stock Planning
• Manage orders for stock, materials and MTO sales within the Companies Supply Chain
• Track and monitor all movements of stock using the stock management system
• Arrange picking activity for the warehouse operatives and collections of smaller parcels
• Maintain accuracy of stock levels and customer availability within the warehouse
• Manage the receipt, reprocessing and clearance of customer returns
• Home Delivery & Customer Service
• Plan and manage transfer of MTO stock from UK production to home delivery providers
• Update and maintain the home delivery system with customer orders
• Arrange home service support from 3rd parties for product issues in customers’ homes
• Assist with planning showroom logistics, events, and photoshoots as needed

What We’re Looking For

• Excellent excel skills (essential)
• Highly numerate with the ability to analyse and understand data
• A problem-solver who enjoys working independently and taking initiative
• Excellent communication skills with the ability to engage in a professional manner
• A start-up mindset - adaptable, resourceful, and proactive
• Full UK Driver’s Licence (ideal)
• Comfortable with physical handling of large furniture items
• Passion for design and interiors is a plus.
• Be part of a rapidly growing brand with exciting opportunities ahead
• Work in a dynamic environment with a small, ambitious team
• Gain hands-on experience in logistics, customer service, and brand operations