Logistics Commercial Support (French Speaking)

An exciting opportunity has arisen for our client, a Food Distributors based in London. As their business continues to grow they are seeking a candidate to work as part of a busy team, and be responsible for supporting the commercial team in the daily execution of the core duties listed below. You will be a key figure in the customer service experience, with direct contact to both clients and suppliers. The successful candidate will need to be very comfortable with working in a fast-paced and constantly evolving commercial environment. Excellent business communication skills are a must, as is being self-motivated, and being able to multi-task, all while maintaining a high level of accuracy. It is important to be able to work across simultaneous projects, often under pressure. What to expect:

• Taking, confirming and inputting customer orders
• Monitoring customers and liaising closely with Commercial, Logistics and Quality departments
• Inputting purchase orders
• Dealing with customer queries and responding in a timely manner
• Sending any requested quality documents to customer and liaising with quality team when necessary.
• Sending product samples to customers when required. This will involve either handling samples in the office or liaising with warehouses to request samples from sample stock or from inventory.
• Sending price quotes to customer, liaising with Product Management team for this and collecting necessary information from customers.
• Assisting with lead qualification
• Login opportunities and quotes on CRM system
• Monitoring Shipments to customers when necessary and always ensuring a high level of customer service.
• Review and control stock levels for key accounts, ensuring sufficient inventory for contracts
• Produce reports for senior managers
• Ensure accurate handover to sales team for follow-up.

Must have a strong understanding of Shipping and/or Logistics and have a high level of English. Must also speak fluent French. Proven experience in a commercial, sales support, or analytical role and be able to pay strong attention to detail. Excellent communication skills. Confident in interpreting data and providing actionable insights to commercial support teams. Great opportunity and good benefits.