Logistics Customer services - Experience required

We are recruiting for an experienced, professional and bright customer services person who has a background within courier, freight or logistics.

You will be handling incoming calls and emails from internal / external customers

- Resolving shipping issues

- Tracking and tracing of shipments to keep customer updated

- Liaising with operations, warehouse and transport team

- Dealing with urgent & time critical shipments

- Use of in house system

- Invoicing customers and billing for shipments

Hours are between 8.00am - 19.00pm / 8 hour shifts of earlies and lates.

After probation they do allow 1 day per week to work from home *

You must have a good stable work history and a full 5 year checkable background and a DBS check is required.