Logistics Operations Manager

Logistics Operations Manager | Near Thetford, Norfolk | Full Time | Monday – Friday, 8:00 am – 5:00 pm | £45,000 – £50,000 per annum

Our client has an extensive network of over 40 offices and depots across the UK, Ireland, and mainland Europe, standing as a forefront market leader in the manufacturing, supply, and installation of various temporary solutions such as fencing, hoarding, barriers, traffic management, ground protection, and builders' plant.

The Role

We are seeking an experienced and proactive Operations Manager to oversee transport, logistics activities, and global depot operations. The role is responsible for ensuring efficient planning, cost-effective routing, compliance, fleet utilisation, and smooth day-to-day operations, including de-vanning, backloading, and depot planning.

You will lead the transport team, optimise operational performance, and ensure high standards of safety, service, and efficiency. A Transport Manager International CPC is required.

Key responsibilities:

Transport Operations & Planning

Plan and manage daily transport operations, ensuring efficient routing, optimal scheduling, and timely deliveries
Oversee de-vanning, backloading, and utilisation of fleet capacity, including work outside normal hours where required
Build and develop customer backhaul opportunities across UK and European routes
Ensure delivery plans align with budget, service levels, and operational targets
Team Leadership

Lead, motivate, and develop drivers, planners, and operatives
Oversee recruitment, training, performance, and driver debrief processes
Maintain clear communication across transport, warehouse, and customer teams
Compliance & Safety

Ensure full compliance with transport legislation, including driver hours, vehicle standards, and GDPR
Manage driver and vehicle compliance, conducting regular audits and safety checks
Implement and maintain robust health & safety procedures
Fleet & Cost Management

Oversee fleet maintenance, fuel management, and vehicle condition standards
Maximise vehicle utilisation through effective planning, continuous improvement, and cost-saving initiatives
Manage subcontractor performance, costs, KPIs, and service levels
Manage stock levels
Customer Service & Reporting

Build strong working relationships with internal stakeholders and external customers
Resolve service issues promptly and ensure high customer satisfaction
Produce operational reports, KPI analysis, and budget updates (weekly/monthly)
Systems & Innovation

Lead the use of transport management systems (TMS), telematics, and IT tools to improve planning accuracy
Identify and implement improvements through data, technology, and industry best practices
Requirements

Essential

Minimum 3 years’ experience in transport/logistics management, including supervisory responsibility
Strong knowledge of transport legislation, driver hours, working time regulations, and road transport compliance
Proficient in transport management software and Microsoft Office
Strong leadership, planning, and analytical skills
They must hold a valid Transport Managers CPC as they will be required to go on the operator's licence
Hold a Valid FLT Licence or proof of prior training
Hold a Driving licence
Desirable

Experience in the Hire industry would be advantageous
What’s In It For You

32 days annual leave per annum including all statutory Bank Holidays
Free parking
On-site parking
Company pension scheme
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

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