London Market Insurance Transformation - Manager

Line of Service

Advisory

Industry/Sector

Asset and Wealth Management

Specialism

Advisory - Other

Management Level

Manager

Job Description & Summary

About the role:

Join our Operations Transformation team at PwC Consulting as a Manager, where you will leverage your expertise in the London Insurance Market underwriting and operations and/or your professional services experience to drive underwriting enhancements and operational efficiencies.

Operations Transformation consulting, which has grown significantly over the last five years, has been identified as a critical ‘Go To Market’ proposition for future growth in PwC Consulting. We are looking for candidates who have strong consulting skillset, with experience in transforming operations within the insurance industry.

We have established a vision for our Operations Transformation practice to be a market leader, and we will deliver on that through winning and executing iconic projects and delivering industry‑specific solutions in underwriting transformation and process excellence, productivity and capacity creation across people, process and technology, intelligent operations (automation, workflow orchestration and advanced analytics), and accelerated digital process transformation.

What your days will look like:

• Lead delivery of projects focused on underwriting and operations process enhancement and/or transformation.
• Manage projects from initiation to completion, ensuring client satisfaction and tangible outcomes.
• Manage teams working on business analysis, process mapping, system implementation,
• and product definition.
• Collaborate with brokers, underwriters, and other stakeholders in the London Market to align underwriting and operations transformation efforts.
• Optimise underwriting processes and improve service delivery.
• Support proposals, pursuit activity, and development of thought leadership on underwriting and operations transformation
• Translate business objectives into target operating models, system workflows, and data requirements.

This role is for you if:

• Proven experience in operational transformation within the insurance industry, particularly in London Market underwriting and operations - either in industry or professional services
• Good understanding of London Market systems and key stakeholders.
• Good understanding of underwriting workflows, product structures, and rating principles.
• Strong ability to deliver operational improvements and manage client relationships.
• Ability to lead teams and manage client relationships effectively.
• Hands-on experience as an Underwriter in the London Market would be highly desirable

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. 

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Automation Solutions, Business Process Improvement, Coaching and Feedback, Communication, Competitive Advantage, Cost Efficiency, Creativity, Demand Management, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Lean Process Improvement, Learning Agility, Operating Model, Operational Analysis, Operational Excellence, Operational Support and Analysis, Operations Management {+ 19 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date