Loss Adjuster

Job DescriptionOur client, a leading player in the insurance industry is seeking a Property Loss Adjuster to join their team. As a Property Loss Adjuster, you will utilise your technical expertise to proactively investigate property claims, ensuring compliance with client requirements and delivering exceptional customer service.Key Responsibilities:Claims Investigation: Proactively investigate property claims and provide comprehensive reports, adhering to client requirements and service standards.Policy Liability and Quantum: Assess policy liability and quantum, gathering evidence to support your recommendations.Technical Excellence: Demonstrate a high level of technical expertise and commitment to innovation.Exceptional Customer Service: Provide exceptional customer service throughout the claims process.Team Collaboration: Positively contribute as a team member, sharing knowledge and providing feedback.Caseload Management: Manage a caseload of property claims.Effective Communication: Communicate effectively with relevant parties, prioritizing telephone contact for proactive claims management.Compliance: Ensure adherence to contractual/client SLAs and KPIs.Issue Resolution: Be accountable for the satisfactory resolution of any issues.Key Skills and Qualifications: Property Claims Knowledge: Excellent knowledge of property-related claims and principles.Communication Skills: Strong oral and written communication skills, including negotiation and investigation abilities.IT Competency: High IT competency and literacy.Integrity and Leadership: Demonstrate personal and professional integrity and lead by example.Teamwork: Ability to work positively and constructively as part of a team or independently.Pressure Handling: Ability to work accurately under pressure while adhering to deadlines and service standards.Flexibility: Maintain a flexible approach to tasks and responsibilities.Relevant Qualifications: Ideally hold APA/Cert CII/Dip CII/Cert CILA/Dip CILA/ACILA or other relevant qualifications or degrees.Commercial Background: Strong commercial background and expertise in handling property claims.Experience: Minimum of 2 years' experience in property claims.