Love Helping People? This Role Is for You!

We are looking for a customer service superstar to join an amazing and supportive team in an exciting new role.
This position requires an enthusiastic, engaging individual who is enthusiastic about delivering excellent service to customers while remaining calm and focused during more challenging situations.

As the first point of contact, you will ensure that every customer has a positive experience, no matter the reason for their enquiry. Experience in a customer service environment and a cheerful, can-do attitude are highly valued.

This role is based at head office, where you will be responsible for handling inbound calls, responding to queries, and managing messages received through our internal messaging service.

It is a fantastic opportunity to build your administrative experience and take the next step on what could be an amazing career path.

Key Skills
• Excellent communication skills, both written and verbal
• Previous customer service experience
• Proficient in Microsoft Office, including Excel
• A cheerful outlook, even in challenging situations
• Adaptable and able to manage changing priorities
• A client-focused and solution-driven attitude

We are hiring for multiple positions and shortlisting as soon as possible, so please apply now or call Kieran on 0121_633_4443 for more information.