Luggage Porter

Luggage Porter - Ascot | £26,576.80 + up to £5,000 service charge

Enjoy a luxury hospitality role combining luggage services, guest interaction and valet parking.

Are you passionate about delivering exceptional guest experiences? This Luggage Porter opportunity in Ascot offers the chance to work in a prestigious luxury hospitality environment, combining personalised guest service with valet parking and luggage assistance.

Why apply / What's in it for you?

£26,576.80 per annum, plus up to £5,000 service charge
Complimentary overnight stays with breakfast within the hotel group
50% food and beverage discount at selected restaurants
Very generous employee introductory scheme
Team awards and incentive programmes
Contributory pension scheme from your start date
Life assurance cover
Complimentary laundered uniform
Free meals whilst on duty
Complimentary internet access in team areas
Interest-free season ticket loan
Occupational health support, including subsidised massage treatments and health clinics
Complimentary eye test for VDU usersKey Responsibilities

As a Luggage Porter, you'll be an important part of the guest journey, providing a seamless combination of luggage assistance, valet parking and personalised service.

Welcome guests with a warm and professional approach
Provide concierge-style assistance, including directions and local recommendations
Escort guests and assist with luggage handling
Safely park and retrieve guest vehicles as part of the valet parking service
Drive estate buggies and provide local shuttle transfers
Maintain accurate luggage records and a well-presented driveway
Deliver discreet and personalised customer service
Work closely with colleagues across all departments to exceed guest expectations
Follow all health and safety procedures and maintain required certifications
Support the wider team with additional duties as business needs requireWhat we're looking for

The ideal candidate will have a professional approach, excellent guest service skills and experience working in a luxury hospitality setting.

Previous experience in a luxury, five-star hospitality environment
Previous porter or valet parking experience
A full UK or EU driving licence & at least 3 years' UK driving experience for the relevant vehicle type
Minimum age of 21 years
Friendly, confident and professional manner
Excellent attention to detail
A genuine passion for delivering outstanding customer service
Ability to work effectively as part of a teamIf you're looking for your next step as a Luggage Porter in Ascot, combining luggage services with valet parking in a luxury hospitality environment, we'd love to hear from you. Apply now.

Job Number │ (phone number removed)/INDFOH
Location │ Ascot
Role │ Luggage Porter

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
Only candidates based in UK and eligible to work in UK are allowed