Luxury Store Manager

Juice Recruitment are delighted to be working in partnership with a prestigious brand. We are seeking an experienced and strategic Store Manager to join their team. Fantastic opportunity for a confident and dynamic leader with a passion for delivering an exceptional customer experience in a high-end environment.

We’d love to hear from individuals who are results-driven, people-focused, and passionate about the luxury retail space. If you thrive in a fast-paced, customer-centric setting and love leading a team to success, this could be your next exciting move.

DAY TO DAY:

• Drive all aspects of store performance, ensuring sales targets, KPIs, and profitability metrics are met or exceeded.
• Deliver a seamless, luxury shopping experience by approaching clients with warmth and professionalism, understanding their needs, and recommending tailored product solutions.
• Recruit, coach, and lead a high-performing team while fostering a supportive, inclusive, and ambitious store culture.
• Develop expert knowledge of the brand’s product lines and communicate their value with confidence and clarity.
• Identify and maximise opportunities to up-sell, cross-sell, and promote current campaigns and product launches.
• Cultivate strong, long-lasting relationships with clients, including VIP clientele, to drive loyalty and repeat business.
• Liaise regularly with head office to ensure local store strategy aligns with broader brand goals.
• Share insights into customer behaviours and local market trends, identifying areas for innovation and improvement.
• Oversee visual merchandising execution, ensuring displays reflect the brand’s luxury aesthetic and seasonal themes.
• Support daily store operations, including cleanliness, stock management, and team scheduling.

WE WOULD LOVE TO SEE:

• A confident and inspirational team leader with previous experience managing a premium or luxury retail environment.
• A strategic mindset with a strong commercial focus and a passion for achieving and exceeding goals.
• Excellent communication skills, with the ability to engage customers, mentor team members, and collaborate with internal stakeholders.
• Experience within luxury retail, hospitality, or concierge environments where exceptional service and attention to detail are key.
• A self-starter who leads by example and thrives in a hands-on leadership role.

AND FOR YOU:

• Competitive salary £38-45k plus bonus scheme
• Bonus structure based on performance
• 25 days holiday, plus bank holidays
• Your birthday off to celebrate
• Staff uniform and generous employee discount
• Company-wide social events and opportunities to attend brand experiences
• Career progression and personal development opportunities within a growing luxury brand

Working Days: Fully Flexible (Tuesday- Sunday).