Luxury Travel Executive

Are you an experienced Luxury Travel Consultant? Are you experienced using Flight GDS systems? Looking for a London / Hybrid opportunity to work for a high-end luxury brand? We have the role for you!

We are working with a West End based Luxury Tour Operator, who are on the lookout for an experienced Luxury Travel Executive to join their growing team.

Purpose of Job:

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc - for new client booking purposes
• Diagnose the clients' specifications and wishes and suggest suitable travel packages or services
• To provide ticketing services to internal clients in person, by email or telephone
• Organise travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc
• Handle unforeseen problems and complaints and find the best solution to ease any client concerns
• Service client travel requests ensuring best value for client adhering to company policy in a timely manner, offering expert advice in all aspects of business travel
• To maximise client service by ensuring minimum errors and the companies preferred policy is followed, in all possible instances, in line with client requests

Knowledge, Experience & Skills Required:

• Minimum 3 years' experience in the Travel industry
• Excellent knowledge of travelling related software (computer reservation systems and GDS systems)
• Amadeus preferred - good comprehension of air fares (published and ITX fares)
• Time management
• Ability to present, persuade and communicate effectively
• Excellent all-round travel product knowledge of Luxury Worldwide Destinations
• A good sense of luxury hotel products and up market travel
• Exceptional communication & customer service skills
• Cruise knowledge desirable
• Tour Operator background preferred
• General administrative duties where required

The package:

• A salary of £35,000 - £40,000 + incentives
• Hybrid working - London
• 25 days annual leave + bank holidays
• Statutory Pension Scheme
• Annual Leave Entitlement: 25 days plus 8 public holidays
• 5% Annual Discretionary Bonus
• Bupa Healthcare Key Cover
• Bupa Dental Level 3
• AIG LIFE - AIG Life insurance 2x Annual salary
• Health Assured - Our EAP service provides 24/7 available counselling and therapy sessions.

Interested?

Please click APPLY or contact