Maintenance Administrator

Job Title: Maintenance Administrator (Full time)

Location: Poole (Office Based)

Salary: £28,000 - £30,000 per annum

Job Type: Full time/ Permanent (40h per week 8:30am - 5:30pm Mon-Friday)

About the role:

We are in search of an experienced administrator to work in our Head Office in Poole. You will need to be eager to embrace a fresh opportunity within a fast-paced setting. The perfect candidate should be adaptable, have a desire to acquire new skills, and be comfortable working individually or as part of a supportive team in a face-to-face environment.

In this position, you will play a vital role in supporting the Maintenance Team and, as such, we are seeking an individual with a strong, optimistic mindset and a sharp attention to detail. The responsibilities will be diverse, requiring efficiency and excellent organisational skills.

Duties and Responsibilities:

• Basic quote preparation for maintenance contracts
• Preparing pro-forma invoices for payment through Sage 200
• Chase timesheets and job sheets to ensure receipt in a timely manner
• Contacting customers to chase outstanding invoices and quotes
• Entering Sales orders for goods, services, and labour
• Scheduling appointments for our engineers
• Preparing Job Packs / Calendar Appointments for engineer visits
• Costing engineers time from weekly timesheets to a sales order
• Basic quote preparation for remedial works
• Using Servicelife to record all customer and site history
• Answering the phones and responding to emails as required
• Booking Hotels for engineers
• Managing 'Van Stock' and returns
• Other duties as required appropriate to the role

About you:

• Previous experience in a similar role is desirable
• Strong communication skills as you will be liaising with colleagues across the business as well as with clients on the telephone and via emails
• Excellent numeracy and IT skills
• Organised, accurate with a very high attention to detail
• The ability to make decisions whilst working under pressure.
• A proficient user of MS Office

Benefits:

• 23 days paid holiday, increasing up to a maximum of 30 days, plus bank holidays
• Company funded Bupa health plan*
• Company sick pay*
• Free eye test
• Development Programme, up to 100% funding for development programmes
• Company funded activities at Christmas and in the summer
• Bike to work scheme*
• On site parking
• *Available after 12 months service

Please click the APPLY button to submit your CV for this role

Candidates with experience or relevant job titles of Maintenance Manager, Facility Operations Coordinator, Property Maintenance Supervisor, Technical Services Administrator, and Maintenance Supervisor may also be considered.