Maintenance Engineer (Mechanical) Shift Lead

About THG 

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. 

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. 

With us, you’ll go further, faster. What are you waiting for? 

Location: THG Labs, Commerce Park, Cornbrash, Frome BA11 2FN

Shift Pattern: Rotating shifts – 6am - 2:15pm / 2pm - 10:15pm, 8.15 hour a day, 41.25 hours per week

About THG Labs

THG acquired Acheson & Acheson in 2018 to bring full service, product development & manufacturing in-house to supply innovative branded and THG Beauty Brand products to the industry. In 2022 Acheson & Acheson became THG Labs. Capabilities include:

• In-house market knowledge & trends


• End-to-end service from idea generation through to manufacturing and launch


• Technical, commercial and production expertise


• Outstanding customer service

About The Engineering Team

Based within the Operational division of the business, The Engineering Team is responsible for the complete asset care management across all sites including pro-active and re-active maintenance to ensure that minimum disruption is caused to the business.

About the Role

Reporting to Head of Projects & Engineering, the Engineer the Maintenance Engineer (Mechanical) - Shift Lead is responsible for ensuring all reactive and proactive preventative maintenance tasks are completed efficiently and to the required level and any impact on production demand is kept to a minimum.  Ensure the scheduling of works is appropriate, raising any purchase orders and ensuring all orders are delivered on time for seamless completion and distributing of works.

As a Maintenance Engineer you will:

• Ensure proactive and reactive maintenance is completed according to priority and in a timely manner.


• Carry out Fault diagnosis accurately to identify problems with machinery and systems.


• Support the electrical team as and when required.


• Abide by and maintain all appropriate workshop regulations, ie. Abrasive wheels and General Workshop Safety


• Complete all elements of the asset care system (AMS) to ensure it remains effective.


• Shift handovers are recorded and effective.


• Maintain consistently high standards in all works and documentation.


• Maintenance activities are effective and feedback any areas for improvement.


• Collaboration with Compounding and Production planning is effective.


• Spares are maintained, ready and available.


• Ensure yours and your shifts training remains up to date. Co-ordinate with those responsible where necessary.


• Create, review and submit any documentation via doc control.


• Communicate with suppliers when parts are required, seeking quotes, raising PO’s and tracking the delivery.


• Permit issuing with relevant competencies.


• Schedule proactive and reactive job tickets ensuring workloads are balanced and completed in a timely manner


• Attend and contribute to the daily Short Interval Control (SIC) meetings


• Monitor OEE and identify any patterns or trends and identify improvement measures where required.

What skills and experience do I need for this role?

• Time-served apprenticeship or relevant engineering qualification (NVQ Level 3 / ONC / HNC) in Mechanical or Multi-Skilled Maintenance Engineering.


• Proven experience in a similar maintenance engineering role within a manufacturing, FMCG, or industrial environment.


• Strong Mechanical fault-finding and diagnostic skills, with a solid understanding of Pneumatic, Hydraulic, Mechanical Drive and general control systems.


• Basic electrical skills (e.g., 3ph motor testing, power diagnosis & sensor setup).


• Ability to read and interpret technical drawings and schematics.


• Excellent problem-solving ability and attention to detail.


• Flexible, team-oriented, and capable of working independently under pressure.

What's in it for me?

Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.


• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.


• Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!


• Enhanced maternity and paternity pay, depending on length of service.


• Up to 10 days compassionate leave.


• Buy back up to 3 days each year.


• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP (Manchester Head Office).


• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.


• Up to 50% staff discount on THG brands.


• Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.


• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.