Maintenance Manager - Property Repairs

We have an exciting new opportunity for a Maintenance Manager to join our Property Services Team in our Greenham Hub covering our Berkshire Locality.

The role

Reporting into the Operations Manager, you'll deliver customer centric, high quality, value for money property maintenance and improvements to our customers homes through a team of circa 12+ in house trades and external contractors across your locality.

You'll lead on operational delivery of property services workstreams both residential and non-residential portfolio focusing mainly on the Responsive Repairs Works services. 

As a manager, you'll role model and set direction within your team by being clear on expectations, giving clarity of requirement and supporting the team and individual performance through robust feedback.

You'll also be responsible for:

• Delivering the right outcome for our customer in a safe and timely way through a team of trades operatives

• Maintaining high quality data within the property systems

• Setting and maintaining high levels of safe working practices in line with Health and Safety legislation and CDM

• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality

• Engaging and working with residents and groups to develop co-created services

What you'll need

To be successful in this role you will need:

• Experience of managing a direct labour workforce focused teams for the delivery of maintenance services

• Demonstratable knowledge of planning the delivery of workstreams in a customer focussed environment 

• Ability to plan, track and forecast income and expenditure against relevant budgets, to deliver a value for money service whilst taking actions to mitigate any risks to SNG

• Ability to operate with commercial acumen

• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken by the teams

• Proficient use of Microsoft office suite with Intermediate or advanced Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence.

Job Description