Maintenance Operative

Lakelovers, part of the Sykes Holiday Cottages family, have the exciting opportunity for our latest Maintenance Operative to make a difference at our Ambleside office!
Showcasing your attention to detail, fantastic team-work and talent for adaptability, our newest attention to detail will manage and deliver the best quality and reliable upkeep of our managed services properties, resolving a diverse range of guest issues, maintenance situations and repairs to ensure unforgettable holiday experiences for our Customers!
In return for your hard-work, we can ensure you join a vibrant, inclusive work culture, make the most of fantastic career progression opportunities and make the most of our endless company benefits!
Paying a salary up to £26,000 / Monday to Saturday, 9am-5.30pm (with a day off in the week)
Plus access to our annual STIP scheme up to 10% of your salary
33 days annual leave including bank holidays
Plus an additional day off for your Birthday
Plus an additional two volunteering days per year
Enhanced maternity and paternity policy
Inclusive and supportive work environment
Employee discounts and benefits with your wellbeing at the centre
Opportunities for career progression, personal development and opportunities to be recognised
Comprehensive training and development programs to set you up for success
Study support for additional qualifications, courses and accreditations
Numerous dedicated wellbeing initiatives and access to 24/7 mental health support
With a focus on customer and owner satisfaction, you will be ensuring timely response whilst resolving a range of Customer and Owner issues that may arise during a holiday in one of our properties.
As the prime contact for all matters hands on, you will work very closely with guests and Property Owners to swiftly resolve any issues which range from repairs to properties, ongoing maintenance and ad hoc emergencies.
Alongside your normal working hours, coverage of our emergency out-of-hours telephone will be available post successful-probation, with opportunity to earn £50.00 per day.
A full, clean driving licence is essential as part of this role, as well passionate maintenance skills people, team players and enthusiastic individuals with excellent work ethics.
Whilst experience in a similar role is advantageous, we will provide everything you need to succeed, training you up within our bustling team and supporting you every step of the way!
All we ask if you have the following:
Knowledge of general maintenance and trade skills to a high standard
Will have one or more of the following Trade skills: Carpentry, Plumbing, Electrician, Gas Engineer, Plasterer or painter and decorator
Ability to react quickly and effectively to emergency situations within remit
Ability to problem solve
Good communication skills to be able to liaise effectively with both owners and guests
Full clean driving licence
Good IT skills
Although standouts will also have:
Professional Trade qualifications
Experience and an understanding of building systems e.g. boilers, security and fire alarms
Good knowledge of the local area
Holiday let/hospitality industry experience in a similar Role
Knowledge of Health & Safety responsibilities for holiday letting
Good customer service standards
If you are actively seeking your next career challenge, keen to join a diverse, exciting team, or want to grow your career within an industry leader, we welcome you to get in touch or apply!

TPBN1_UKTJ