Maintenance Technician

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

About Us

Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.

About the Role 

As an Engineering Maintenance Technician, you will play an imperative part in supporting the pre-planned and reactive maintenance within our state-of-the-art automated fulfilment centre in Bicester. 

What you will be doing 

• carry out maintenance on production equipment in an accurate, timely and safe manner. 


• Diagnose equipment breakdowns, resolving issues and action repairs where possible.


• Update engineering records, including all work carried out,  as well as supporting the identification of root cause of failures. Confirmation of spares and consumables will be part of your role along 


• Ensuring the Computerised Maintenance Management System is updated with accurate data to meet Engineering KPIs. 


• Collaborate with the Engineering team to analyse engineering failures and find solutions to improve Mechanical Handling Equipment (MHE) performance. 

You will work on a days based shift pattern totally 42hours per week,  working Monday to Friday 10:30 to 19:00Hrs (Finish 18:30 on a Friday) to support our operation 

About you

• A formal engineering related qualification would be advantageous


• You will have a basic technical understanding relating to automation hardware and software would be beneficial. 


• Demonstrable analytical skills with sound problem solving ability


• Good communication and interpersonal skills, along with good organisation skills and ability to prioritise are essential


• Working knowledge of PLCs, SCADA, conveyors would be advantageous 

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

• Wellbeing support through dedicated apps and an Employee Assistance Programme 


• 264 hours annual leave, rising after 5 years service (plus optional holiday purchase)


• Pension scheme (various options available including employer contribution matching up to 7%)


• Generous Private Medical Insurance (within the first month of joining!)


• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 


• 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) 


• Train Ticket loan (interest-free)


• Cycle to Work Scheme


• Opportunity to participate in Sharesave and Buy as You Earn share schemes


• 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!)