Maintenance Technician

About Us

We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.

About the Role 

As an Engineering Maintenance Technician, you will play an imperative part in supporting the pre-planned and reactive maintenance within our state-of-the-art automated fulfilment centre in Erith. 

What you will be doing 

• carry out maintenance on production equipment in an accurate, timely and safe manner. 


• Diagnose equipment breakdowns, resolving issues and action repairs where possible.


• Update engineering records, including all work carried out,  as well as supporting the identification of root cause of failures. Confirmation of spares and consumables will be part of your role along 


• Ensuring the Computerised Maintenance Management System is updated with accurate data to meet Engineering KPIs. 


• Collaborate with the Engineering team to analyse engineering failures and find solutions to improve Mechanical Handling Equipment (MHE) performance. 

You will work on a days based shift pattern to support our operation and should be comfortable working at height

About you

• A formal engineering related qualification would be advantageous


• You will have a basic technical understanding relating to automation hardware and software would be beneficial. 


• Demonstrable analytical skills with sound problem solving ability


• Good communication and interpersonal skills, along with good organisation skills and ability to prioritise are essential


• Working knowledge of PLCs, SCADA, conveyors would be advantageous 

What we offer you

Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately.

• Wellbeing support through dedicated apps and an Employee Assistance Programme 


• 264 hours annual leave, rising after 5 years service (plus optional holiday purchase)


• Pension scheme (various options available including employer contribution matching up to 7%)


• Generous Private Medical Insurance (within the first month of joining!)


• Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary) 


• 22 weeks paid maternity/primary parent leave and 6 weeks paid paternity leave (once relevant service requirements complete) 


• Train Ticket loan (interest-free)


• Cycle to Work Scheme


• Opportunity to participate in Sharesave and Buy as You Earn share schemes


• 15% discount on Ocado.com and free delivery for all employees (within the first month of joining!

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