Management Trainee/Service Assistant

Morrison Industrial Equipment is looking for a full-time Management Trainee/Service Assistant in our Brighton location at 1183 S Old US Highway 23, Brighton, MI 48116-1604. This team member would start in our service department, managing work orders and technician dispatch. They would later have opportunities to move into the parts department, with other opportunities for advancement after gaining sufficient experience in both departments. 

Morrison Industrial Equipment has a strict drug-free policy, and all employees will need to pass a pre-employment drug screen, physical exam, background and driving record check. Employees are also subject to random drug screenings.  

This team member works Monday-Friday, first shift hours, and works 40 hours a week with the opportunity for overtime.  

Compensation ranges from $20-23/hour, depending on experience. 

Our Management Trainees/Service Assistants Typically Possess: 

• Strong interpersonal skills 

• Excellent written and verbal communication skills 

• Strong mechanical knowledge  

• Computer skills, intermediate level, including experience with Microsoft Office 365 

• Ability to multi-task and prioritize in a fast-paced environment 

• Excellent customer service skills 

• Desire to learn and advance 

Essential Functions: 

• Processing of technician timecards and organizing weekly payroll. 

• Opening, processing, and monitoring of work orders to ensure successful and efficient service. 

• Proactively contacting customers to provide repair status of units. 

• Debriefing with technicians at the conclusion of each day for the purpose of efficient scheduling. 

• Repair estimate preparation, presentation, and processing. 

• Processing of warranty claims. 

• Answering phones and assisting customers with a positive customer focused attitude. 

• Assisting with rental inquiries, quotations, set-up and deliveries. 

• Intermediate level computer skills including but not limited to Microsoft Office 365 including Outlook, Word and Excel. 

• Additional duties, as assigned.  

Our Employees Enjoy These Benefits: 

We offer health, dental, vision, FSA options, life, and disability insurance available on the first day of employment. In addition to this, after 90 days of employment, we also offer a generous paid time off schedule, paid holidays, a retirement plan with match 50% of the first 6% you contribute, up to $2,500 per year. You will also be able to enjoy perks such as employee referral incentives, wellness program, and an employee assistance program.  

About Morrison Industrial Equipment: 

Morrison Industrial is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and much more. This family-owned company offers over 70 years of service to our strong customer base. We are a leading material handling equipment dealer offering a wide variety of products including LP, diesel, and electric forklifts of all sizes; scissor and boom lifts; floor cleaning equipment and much more! 

Check us out at Morrison Industrial Equipment