Manager Customs and Import

Where Performance Meets Purpose

Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe.

Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do.

Customs & Import Manager 

Acushnet Europe is seeking an experienced Customs & Import Manager to oversee our import and export operations across the UK and EU. You’ll be the go-to expert for customs compliance, duty management, and process optimisation, ensuring shipments move efficiently and compliantly.

Key Responsibilities:

• Manage AEO authorisation and support customs audits.
• Maintain and process the Langdon Duty Management System, ensuring correct duties and VAT are paid on time.
• Handle import invoice processing, matching purchase orders and goods received to supplier invoices, and managing freight charges.
• Collaborate with Finance, Supply Chain, Product Management, and external partners.
• Monitor regulatory changes and identify opportunities to improve efficiency and reduce risk across EMEA.

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Requirements:

• Proven experience in customs import operations, duty management, and freight forwarding.
• Hands-on experience with customs declarations, documentation, and compliance audits.
• Strong analytical skills, attention to detail, and ability to work across teams.
• Experience with Langdon Duty Management and familiarity with financial processes such as accruals, invoice matching, and audit preparation.
• Degree in Logistics, Supply Chain Management, or relevant work experience. UK and EU customs certifications preferred.

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We’re looking for someone who thrives in a regulated environment, enjoys problem-solving, communicates clearly, and is a collaborative team player—someone with deep expertise who can make an immediate impact.

If this sounds like a role you would be interested in please apply via our careers site and ensure you attach a cover letter telling us why you are right for the role.

Our Commitment to You

At Acushnet Europe we offer a comprehensive and thoughtfully designed benefits package that supports your life both inside and outside of work. You'll receive a competitive salary package that reflects your skills, experience, and the value you bring. Our annual leave increases with tenure, with the added flexibility to buy or sell holiday—because we believe in the importance of balance and time to recharge.

Your well-being matters to us. That’s why we provide wellness programs and resources to support your physical and mental health. You'll also have free access to our onsite gym and enjoy fresh, affordable meals in our subsidised restaurant.

Plan for your future with a salary sacrifice pension scheme, along with access to employee assistance programs and financial planning resources to guide you through life’s challenges. Your growth is a priority, with access to training programs, tuition reimbursement, and continuous learning opportunities designed to help you reach your goals. In addition, enjoy employee discounts, wellness incentives, and recognition programs that celebrate your contributions.

Ready to Make an Impact?

Join us at Acushnet Europe and be part of a team that values excellence and innovation.

We’d love to hear from you! Please submit your application through our careers page. Don’t forget to include a compelling cover letter that tells us why you’re the perfect fit for the role.

If you require any accommodations during the interview process, please let us know—we’re here to support you every step of the way.

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