Manager Data Center

• Lead the day-to-day operation of multiple data centre sites, ensuring infrastructure reliability, operational excellence and customer satisfaction. 
• Drive compliance with Digital Realty's Health & Safety policies, governance requirements and operational procedures. 
• Oversee maintenance, repairs, upgrades, capacity management and customer service activities, ensuring all work is completed safely, efficiently and to a high standard. 
• Manage site performance against operational KPIs, customer SLAs and budget objectives.
• Lead incident, event and problem management activities to minimise service disruption and improve operational resilience.
• Ensure site documentation, risk registers and asset records are maintained and compliant with company standards. 
• Support capacity planning, infrastructure projects and operational improvements across the sites.
• Lead, coach and develop a team of managers, engineers and technicians, fostering a culture of accountability, collaboration and continuous improvement. 
• Participate in customer audits, site visits and the operational on-call escalation process.

What you'll need