Job Description, Manager, Global Finance Enablement

Reporting Relationships

Reporting to:

• VP Global Finance

Direct Reports:

• One analyst

Key Stakeholders:

• LHH CT&M and LD&C Global Finance Teams
• LHH CT&M and LD&C Finance Directors and their teams
• LHH GBU Finance
• TAG Finance
• Group Technology, Data and AI teams

Key Responsibilities

Finance Enablement, Roadmap and Delivery

• Partner with the VP Global Finance and wider Global Finance team to develop and maintain the LHH CT&M and LD&C Finance Enablement roadmap
• Translate the agreed roadmap into clear priorities, delivery plans, milestones, resources and measurable outcomes
• Own the execution, delivery and tracking of reporting, automation, AI and process-improvement initiatives
• Maintain a prioritised delivery portfolio, balancing strategic projects, ongoing support and urgent business needs
• Track progress, benefits, risks and dependencies, escalating issues early with clear actions and recommendations
• Ensure solutions are scalable, sustainable and aligned with wider Finance priorities

Power BI Reporting and Insights

• Lead the design, development and improvement of Power BI reporting solutions across Global Finance
• Deliver dashboards and reporting tools that improve the speed, accuracy and quality of financial insight
• Translate Finance requirements into practical, scalable reporting solutions
• Establish consistent reporting logic, definitions, hierarchies and calculations
• Drive the migration of suitable manual and spreadsheet-based reporting into controlled Power BI solutions
• Review reporting regularly to simplify, consolidate or retire duplicated outputs
• Ensure all material solutions have clear ownership, documentation and support arrangements

Automation and AI Enablement

• Identify manual and inefficient Finance processes that can be simplified, standardised or automated
• Lead the delivery of automation solutions using Power Automate, Power Apps, Power BI and other Group-approved tools
• Lead the practical application of approved AI capabilities across Finance
• Lead the development and delivery of AI-enabled solutions supporting areas such as knowledge retrieval, commentary drafting, reporting insight, anomaly identification and workflow support
• Prioritise initiatives based on value, feasibility, scalability, risk and alignment with Finance priorities
• Track and validate realised benefits, including capacity released, cycle-time reductions, cost savings and control improvements
• Ensure appropriate human review, validation and accountability remain in place for financial outputs and decisions

Governance, Controls and Delivery Management

• Ensure reporting, automation and AI solutions have appropriate documentation, controls, testing and approval processes
• Ensure appropriate data security, access controls and role-based permissions are incorporated into reporting, automation and AI solutions
• Build reconciliation, validation and exception controls into solutions
• Ensure financial reporting logic and data transformations are transparent and reproducible
• Maintain clear project plans, delivery backlogs, ownership, timelines and dependencies
• Ensure projects are completed to agreed scope, quality and timelines
• Manage competing priorities and communicate clearly where demand exceeds available capacity
• Ensure completed solutions are effectively supported and embedded into business-as-usual processes
• Reduce key-person dependency through clear documentation, knowledge transfer and cross-coverage

Change Management and Stakeholder Engagement

• Develop and deliver communication, training and adoption plans for new tools and processes
• Engage Finance users throughout solution design and implementation
• Ensure users are equipped to adopt and use new reporting, automation and AI solutions effectively
• Build strong relationships with Global Finance, country teams and other stakeholders
• Translate Finance needs into clear technical and delivery requirements
• Communicate technical concepts clearly to both technical and non-technical audiences
• Challenge requests constructively where they create duplication, unnecessary complexity or limited business value
• Promote standardised, scalable and sustainable ways of working across Finance

Team Leadership

• Lead, develop and motivate one analyst, fostering accountability, collaboration and high-quality execution
• Set clear performance expectations, provide regular feedback and support the analyst’s ongoing development and career progression
• Set clear objectives and priorities aligned with the Finance Enablement roadmap
• Allocate work effectively across development, delivery, support and documentation
• Provide technical guidance, review and challenge
• Support the analyst’s development across technical, Finance, project-management and stakeholder-management capabilities
• Manage team capacity proactively and escalate resource constraints with clear recommendations

Required Experience and Characteristics

• Bachelor’s degree in Finance, Business, Computer Science, Information Systems, Business Analytics or a related field, or equivalent professional experience
• Minimum five years’ relevant experience in Finance reporting, business intelligence, process automation, Finance systems or a related area
• Experience delivering reporting, automation or technology-enabled solutions within a Finance environment
• Experience managing, supervising or developing team members
• Strong understanding of financial reporting, budgeting, forecasting and management information
• Proven ability to translate strategic priorities into structured delivery plans and measurable outcomes
• Strong project-management skills, with the ability to manage multiple priorities, stakeholders and dependencies
• Strong analytical and problem-solving capability, with high attention to detail
• Proactive, delivery-focused and able to progress work from concept through to implementation and adoption
• Strong communication and influencing skills across senior, technical and non-technical stakeholders
• Commercially minded, with a clear focus on measurable value and continuous improvement
• Ability to work effectively in a remote and globally dispersed environment

Technical Expertise

• Strong Power BI capability, including DAX, Power Query, data modelling, row-level security and dashboard design
• Strong experience with Power Automate and the wider Microsoft Power Platform
• Experience developing or implementing AI-enabled solutions using approved tools and platforms
• Strong understanding of responsible AI use, including validation, human review, security and governance
• Experience using SQL Server and SQL to extract, transform and validate data
• Advanced Microsoft Excel skills
• Experience integrating and reconciling data from multiple Finance and operational systems
• Experience with MicroStrategy, JD Edwards, Microsoft Fabric, Copilot Studio, Azure, VBA or Python would be advantageous