Manager, Technical Services, Dairy, Europe

Analyze customer needs, recommending suitable ingredients, providing technical guidance, and ensuring alignment with both application and commercial requirements. Oversee product trials at customer sites, optimize formulations and processes, while evaluating trial results by analyzing product performance and interpreting data to extract meaningful insights. Coordinate technical discussions between customers, account managers, and internal teams to align on project objectives and deliverables, and provide strategic oversight to ensure seamless customer support and business growth. Provides appropriate technical training for customers and sales teams. Based on understanding of market and customer trends, and in line with global/regional/segment strategies, identify gaps in current offering and proposes ideas for innovation/technology development; ensure successful launch and adoption in the markets of new products. We bring Collaboration with leading experts in the cheese ingredient industry. The opportunity to grow a market and shape your own success. Freedom to operate independently within your region, making key decisions while owning the results. Exposure to a wide variety of cheese dairies, both locally and across Europe. A key role in driving innovation by providing feedback for new product solutions. A dynamic, international environment where you contribute to impactful customer solutions. You bring Deep Cheddar cheese technology expertise with practical experience (processing, unit operations, pilot equipment operation and troubleshooting), supported by a BSc or MSc in Food Technology (or equivalent) --a specialization in dairy or microbiology is a plus. Deep understanding and experience in the performance of flavors/ingredients in food matrices, as well as knowledge of ingredient functionalities and interactions in formulations. A balance of technical and commercial acumen, ensuring that solutions are both scientifically sound and commercially viable. Problem-solving mindset, quick on your feet, providing immediate yet stable technical solutions--including running trials and analyzing data to optimize results. Confidence in your expertise, combined with the ability to engage with customers and collaborate effectively with commercial partners. A proactive approach to opportunity identification, recognizing new business potential and bringing it to both the commercial team and customers. A customer-centric mindset, always prioritizing customer needs while ensuring technical excellence and seamless communication with internal teams. The application process Interested in this position? Please apply on-line by uploading your resume in English via our career portal. Equal Opportunities Commitment We aim to build a workplace where opportunity really is equal, so everyone can thrive. As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.