Managing Director - Airworld at Skytanking Holding in London/UK

Who we are

Airworld Airlines Ltd, part of the PrimeFlight group, is seeking a dynamic and experienced professional to join our leadership team as the Managing Director. The successful candidate will be responsible for overseeing all aspects of a running a specialized cargo business within the aviation industry in the UK; providing strategic direction to the operation, growing the strengthening the business and fostering exceptional customer relations. The role will play a pivotal role in developing and implementing strategies aimed at optimizing the company's operations, performance thereby contributing to its overall success.

Your tasks

Direct activities of the operation & managers, to affect positive change within the division, while promoting adherence to the company policies and procedures
Build on and develop Cargo Handling opportunities within the UK Cargo handling business
Identify and pursue opportunities to expand services or win new airline contracts.
Manage, mentor, lead and develop the team, supporting a predominantly frontline workforce
Develop and implement the overall strategic plan for the cargo division, ensuring alignment with the company’s broader goals and objectives
Oversee day-to-day cargo operations, ensuring efficiency, safety, and compliance with industry regulations
Collaborate with senior leadership to set performance goals and identify growth opportunities
Support / guide and mentor the Operational Management team. Support internal departments and teams within the Business including finance, sales, contracts, human resources, and vendors
Monitor and analyze key performance indicators (KPIs) to identify areas for improvement for sustained performance
Full P&L Accountability, oversee the financial performance and process improvements within the business, including budgeting, forecasting, and financial reporting ensuring cost efficiency and profitability
Monitor financial performance, identify variances, and implement corrective actions
Work with the finance team to ensure accurate financial accountability, reporting and forecasting
Improve productivity by introducing Technology/SMART systems and rostering solutions.
Develop strategy for Continuous Improvement solutions.
Monitor KPIs such as tonnage handled, turnaround times, customer satisfaction, and SLA compliance.
In conjunction with CCO negotiate commercial agreements with airline customers and logistics partners. Property development opportunities, Supplier agreements and purchase/lease agreements.
Support budget process, financial reviews and reporting.
Support and ensure full compliance with aviation security, dangerous goods handling, customs, and health & safety regulations, all company policies, and safety standards
Promote a culture of safety and accountability in all cargo operations.
Act as the point of contact for audits and inspections by Government authorities and airline customers
Develop and implement operational strategies that improve service levels, cost efficiency, and cargo throughput within the UK and other regions.
Contribute to network planning and infrastructure investment decisions, including facility upgrades and equipment acquisition.
Identify and mitigate operational risks
Develop and maintain contingency plans for business continuity
Build and maintain positive relationships with key stakeholders, including suppliers, partners, and customers
Lead and develop managers, supervisors, and all staff
Oversee training requirements, support performance reviews.
Guidance on workforce planning/ rostering to meet seasonal and business demands and requirements.
Foster a high-performance, performing environment focused on continuous improvement and customer service.
Work with leadership team on Employee / Union related issues fostering good Employee working relationships.
Build strong relationships with Airlines, airline cargo departments, freight forwarders, general sales agents {GSA} UKBF / customs, and airport authorities.
Ensure timely and effective resolution of Customer service issues, claims, and disruptions.
Represent the company in LHR / HAL cargo committee meetings, airport forums, and industry bodies/events

Your profile

Bachelor’s Degree in Business Administration, Operations Management or related field preferred or ten plus years of relevant experience in lieu of a degree
Proven experience in a senior operations management role, preferably in a similar industry
Strong leadership skills and experience managing large teams
Excellent analytical, problem-solving, and decision-making skills
Strong communication and interpersonal skills
Ability to work in a fast-paced and dynamic environment
Track Record of driving operational improvements and achieving performance goals
Strong written and verbal communication skills
Personality and a can-do attitude are key to success, being able to lead by example, coach, mentor, and inspire the team and other stakeholders, building the brand through trust and authenticity.
Role is based in London Heathrow, but with travel as required
Virtual and flexible working is a part of this role (all subject to business needs)
Can obtain security clearance and qualify for an air-side security pass (no legal restrictions)
Possesses a valid driving license

About us

At Skytanking, we have been providing aviation-related services since 1999. In addition to aviation fuelling, our portfolio includes ground handling, tank farm and hydrant management, investments in fuelling infrastructure, and engineering services. Our customers include airlines, airports and oil companies. Our 3,000 employees refuel an aircraft every 25 seconds on average at more than 93 airports in 15 countries in Europe, Asia, Africa and Australia. Skytanking is a 100% subsidiary of PrimeFlight Aviation Services Inc., which employs around 8,000 people at more than 220 airports.

Managing Director - Airworld

Job Description - Managing Director - Airworld

Who we are

Your tasks

Your profile

About us

About the Company

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