Managing Principal (Director) - Operational Resilience & Cyber

Shape the Future of Cyber and Operational Resilience – Join Capco as a Managing Principal / Director in Cyber & Operational Resilience

Location: UK – London or Edinburgh
Practice Area: Financial Crime, Risk, Regulation, Finance Employment
Type: Permanent

We’re expanding our Cyber and Operational Resilience team, and we’re on the lookout for visionary Director-level consultants to help leading financial services organizations transform their technology and unlock cutting-edge digital capabilities. If you have deep expertise in Cyber and Operational Resilience and a passion for driving innovation in the face of evolving threats, we want to hear from you. Join us in empowering top-tier financial institutions to strengthen their defenses, enhance operational continuity, and lead the way in digital transformation.

Why This Role

As a Capco Cyber & Operational Resilience Managing Principal / Director, you will be a strategic advisor and hands-on consultant, working with leading financial services organizations to design, lead, and deliver transformative, end-to-end solutions. From shaping innovative technology roadmaps to driving large-scale implementations, your work will have a direct and lasting impact on both client outcomes and the broader resilience of the financial sector.

This is an ideal role for someone who thrives in a dynamic consulting environment, enjoys tackling complex challenges, and is passionate about working on high-impact programs that will reshape the future of cyber and operational resilience within financial services.

What You’ll Do

Successful candidates will be involved in leading clients to meet their operational resilience requirements across multiple locations and regulations, such as PRA and DORA. You will be involved in assessing resilience across operational and technical landscapes, analysing third-party exposure, reviewing cyber resilience strategies and capabilities to understand where vulnerabilities exist. You will contribute to providing solutions and support the implementation of changes, frameworks and tooling as required to close control gaps and meet regulatory requirements.

Our clients are predominantly within Financial Services and look for support in delivering solutions to improve their operational resilience. The type of projects we cover are:

• ITOL & IBS assessment & calibration


• Implementation of controls


• Governance model design & implementation


• Operational resilience embedding


• KRI monitoring and Resilience reporting


• Governance Framework design & Implementation


• 3rd Party engagement model review


• Supplier Chain Identification & Assessment


• Vendor Risk Assessment & Review


• Vendor Risk Mitigation & Remediation


• Risk Monitoring Dashboards


• Implementation of Controls & Tooling


• Cyber Posture Assessment & Risk Management


• Security Design & implementation


• Cloud Security Assessment & Implementation

What We’re Looking For

• Solution development, showing a clear ability as a Subject Matter Expert (SME) to enhance existing propositions, and develop new ones.


• People management, building a team of consultants with the right mix of grades, skills and experience to support client opportunities and projected growth.

• Develop and convert a pipeline of opportunities. Ability to drive new business, lead RFP’s and build networks.

• Fulfil a key role in account and proposition development within Market Domains and Key Client Accounts, assisting senior management to increase revenue.


• Formulate propositions and solutions that meet client requirements in addition to managing and directing pursuit activity.


• Drive thought leadership and client campaigns


• Build and maintain strong client relationships within the sector, leveraging proven industry content and delivery capability.

• Good knowledge and practical experience of operational resilience, third party risk and cyber risk regulatory requirements, including practical experience of assessing controls and designing and implementing remedial actions.


• Demonstrate an understanding and experience of advising on and implementing changes to support gaps in operational resilience, scenario testing and reporting.

• Define and implement risk management frameworks and supporting process improvements, including management reporting, and track benefit realisation


• Facilitate stakeholder conversations and deep dives between different departments within organisations and across lines of defence

Why Join Capco

You will work on engaging projects with some of the largest financial services firms in the world, addressing our clients’ biggest challenges.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees


• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise


• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients


• A diverse, inclusive, meritocratic culture


• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement

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