Liaise with internal/external clients, end users and senior staff to clarify, resolve IT requirements and development needs with rapid response and excellent problem solving skills;
Control and take responsibility for managing, designing and delivering the development of a specialist aspect of IT provision such as network and data center operations, service delivery and quality control;
Oversee and work closely with the technical team, conduct training for new member, create plans for future infrastructure projects and be responsible for implementation;
Evaluate and optimize the performance of the network operation infrastructure and systems;
Lead in proactive identification, mitigation and removal of operational risks, plan and control maintenance to ensure SLA and efficiency.
Requirements
Academic background in network/computer science;
At least three years of related working experience;
Flexible and willing to undertake a wide variety of challenging tasks;
Proactive, result oriented and resilient with an ability to work under pressure to tight deadlines and juggle multiple priorities;
Technical knowledge of a wide range of systems and technologies. Strong Networking skills with a CCNP Routing and Switching or HCNP Routing and Switching;
Multi vendors (Cisco , Huawei, Juniper …) Routers/Switches/IT Security and firewall technologies/IP Telephone configuration and troubleshooting;
Familiar to enterprise and bank network structure, experience in supporting existing networks and deploying new networks.
Ability to make recommendations with strong written, verbal and presentation skills
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