Marine Personnel Officer - Tankers (Mumbai)

The Role

Position: Marine Personnel Officer (Tankers)

Contract Type: Full Time

Reporting To: General Fleet Manager - Crewing

Location: Mumbai, India

Overview of the role

We are looking for an experienced crewing professional with a strong background in tanker fleet operations, particularly oil tankers, to join our team.

As a Marine Personnel Officer, you will be responsible for the crew management of assigned vessels, ensuring effective crew planning and smooth crew changes. You will ensure that only suitably qualified STCW-certificated seafarers are deployed while maintaining full compliance with regulatory and operational requirements.

Key responsibilities and primary deliverables

Crew Management and Optimisation

• Oversee the manning requirements of vessels, ensuring they are in line with Minimum Manning Documents, Zodiac Management requirements, and the operational need of the vessels.


• Monitor and manage Daily running cost of managed vessels and to lead the efficient and cost-effective planning and execution of crew changes, coordinating closely with vessels, manning offices, port agents, and Masters to ensure smooth transitions.


• Ensure that all seafarers join vessels with the correct Flag documents, visas, medical certificates and required training/familiarisation.


• Proactively plan and arrange travel for joining and leaving seafarers, optimising port choices for cost efficiency without compromising operational effectiveness.


• Identify potential crewing challenges early and collaborate with relevant teams to develop timely solutions to mitigate risks.


• In emergency situations, take charge of swift communication with impacted parties and ensure compliance with company guidelines.

Performance Management

• Reviewing ongoing performance appraisals for vessels under your responsibility and ensuring appropriate follow up takes place when required.


• Monitor all officers and ratings for future promotions.


• Ensuring all reports and applications regarding seafarers are correctly filed.
  

Additional Duties and Responsibilities

• Assist in the arrangement of visas for joining seafarers and their families, ensuring seamless integration into their roles.


• Conduct briefings for the Captain and Chief Engineer to ensure alignment and adherence to crew department policies and best practices.


• Monitor vessel victualling and welfare to ensure the well-being of crew members on board manged vessels.


• Review and verify vessel payroll to ensure accuracy, compliance and timely approval.


• Assist with ad-hoc duties, projects, and activities as required, ensuring flexibility and adaptability in a dynamic operational environment.

Communication

• Ensure timely, clear and professional communication with all internal and external stakeholders, responding to inquiries promptly and accurately.

IT Profile

• Maintain strong proficiency in Microsoft Office applications, particularly in Excel, Word and Outlook.


• Actively contribute to the successful implementation of upcoming crew systems, ensuring alignment with the department's objectives and seamless integration of new technology.

Skill Profile

Relevant experience and education

• A minimum of 2 years' similar experience in a shore-based crew operator position within the shipping industry.
  


• Seafaring experience would be an advantage.


• Experience with Tanker fleets (ideally oil tankers)
  


• Demonstrated awareness and understanding of STCW95, National & Flag State documentation.


• Demonstrated awareness and understanding of certificate requirements for different types of vessels.


• Strong interpersonal and communication skills to facilitate and maintain strong relationships across the business.


• Excellent attention to detail and the ability to identify and focus on relevant information.


• Ability to prioritise conflicting demands against short timelines.


• Well-developed numerical, analytical and problem-solving skills, with strategic thinking ability, to support decisions with sound reasoning and judgement.


• Positive attitude, strong work ethic, collaborative in style and excellent communication skills.


• Strong focus on delivering quality and meeting deadlines. A successful track record in dealing with a broad set of activities within a fast-paced environment, whilst managing ambiguity and pressure well.


• Flexible in working hours as you will be required to respond to messages outside of normal working hours.


• Strong academic record with professional qualifications in maritime would be an advantage.

Due to high volume of applications, we regret that only shortlisted candidates will be contacted.