Market General Manager

COMPANY OVERVIEW

We are working hard on things that people are working hard for. We curate places that reflect our vision of a favourite hangout for the communities around us. With every experience we create, we bring our Mediterranean hospitality forward with its uncompromising focus on quality. Our people and our guests are all alike - forward thinking with an international mindset, curious urbanites who value long lasting informal and personal relationships.

We thrive for success which can also be shared, which is why we invest in and incubate emerging talents who commit to similar values – initiative, dedication, integrity, consciousness and dynamism. 

If you feel the above describes you – join our tribe. In The Initiative we will support your development, we will amplify your voice. 

Please keep in mind that this job advert is giving an overall description of the job and is not intended to be exhaustive. We will share more with you in person.

HARWELL CAMPUS OVERVIEW

Harwell is home to organisations, institutions and businesses shaping the world of today and tomorrow.

A campus where world-class people work in world-class facilities to solve global challenges. A place where people prepare for life in space; where electrons generate beams ten billion times brighter than the Sun, and academia and industry collide to bring innovation to market. A powerhouse with proven credentials for scientific breakthroughs and technological innovation. An engine for national economic growth.

The Initiative was given the great opportunity to develop a vibrant and buzzy food market for all people on campus, and your role will be of a General Manager who will set it up during pre-opening stage, manage the launch of the market and run its operations. 

POSITION OVERVIEW

Division

Food and Beverage Operations

Job Title

Market General Manager

Contract Type

Permanent

Status:

Full Time

We need you:

To be responsible of the smooth running of the market at all times in line with company standards

To provide a professional service & memorable experience to all guests

To be responsible for all employees affairs (Rotas, holidays, sickness, trainings)

To create and sustain a great working environment for all employees, in line with company’s values

To ensure full compliance with Health & Saftey, Food Safety and Fire

Safety regulations

To ensure consistently outstanding service to Guests and maximise business 

To act as an ambassador of the The Initiative with guests & colleagues

In Operation and service:

Maintain the safety and security of the Market at all times

To ensure the market is run in line with the standard required

Maintain a high standard of the upkeep/cleanliness throughout the Market

Communicate effectively to members of the team

To schedule and conduct regular team meetings

To operate all required computer systems

Guarantee that the highest standard of service and product

Ensure that all financial procedures are followed

Responsible for the payroll sign off for the whole team

Ensue HR Procedures are in place

Encourage and support the personal development of your employees

To consistently deliver all the requested weekly reports

Enforce relevant company procedures e.g. Fire, Security, health & safety, Bomb, Conduct – a strong understanding of the Fire evacuation protocol

Ensure job required certificates of all stuff are kept up to date

Have a strong knowledge of the site’s food and drink options

Essential Functions & Physical Requirements 

Accountability for day to day communication & service delivery

Along with your main duties you may be asked to complete other tasks as and when necessary and reasonably required

 You may on occasion be required to adjust your hours of work to cover the business needs

 This role is required to stay abreast with Hospitality Industry & legislative

 Coordinating monthly stock takes/wastage control

 Effective management of costs and expenses for consistent profitability in line with the budget

Qualifications and Desirables

?No formal qualification is required for this role 

?Fluent verbal English is essential Second language preferred

?Computer skills are essential 

Experience

?Previous experience in similar position of minimum 1 year

Functional Knowledge

?Familiar with F&B processes

?Understanding of Hospitality Industry & legislation e.g. Health & Safety, licensing

?Knowledge of coffee shop processes, procedures and techniques

?Knowledge of basic spirits, liqueurs and wines

?IT literate - ability to use basic POS and Microsoft Office