Marketing Account Manager

Digital Marketing Account Manager - Up to £35,000 | Staffordshire | On-site with occasional work from home

Our client, a successful and growing marketing agency in Staffordshire, is looking for an experienced Digital Marketing Account Manager to join their welcoming team. This is a fantastic opportunity for someone who thrives on building strong client relationships and delivering engaging, results-driven marketing campaigns.

About the role
You'll manage a portfolio of clients, acting as their trusted advisor and first point of contact for all things marketing. You'll plan, coordinate and deliver tailored strategies using a mix of digital and traditional channels. You'll keep projects on track, create engaging content, manage suppliers and ensure work is delivered to the highest standard.

Key responsibilities:

• Build and maintain strong client relationships, developing a deep understanding of their businesses and goals
• Plan, deliver and manage integrated marketing strategies and campaigns
• Write clear, compelling content for social media, websites, newsletters, PR and more
• Present ideas, plans and results confidently to clients and the internal team
• Coordinate with designers, printers and suppliers to deliver marketing materials on time
• Monitor and report on campaign performance against agreed KPIs
• Manage and mentor junior team members where required
• Attend and support client events as needed
• Maintain exceptional attention to detail across all deliverables

What we're looking for:

• Minimum 3 years' experience in a digital marketing role with account management responsibilities
• Good knowledge of digital and offline marketing channels and tools
• Excellent written and verbal communication skills
• Highly organised and confident managing multiple projects at once
• Creative thinker with a proactive, problem-solving mindset
• Comfortable presenting to clients and collaborating with internal teams and suppliers
• Degree or equivalent work-based training in a relevant subject
• Ability to commute reliably to Stoke-on-Trent, Staffordshire - this is an on-site role with the option to work from home occasionally

What's on offer:
This agency genuinely looks after its team and offers a supportive, positive culture with great benefits, including:

• Simply Health plan
• 25 days holiday plus bank holidays
• Birthday day off with a gift
• Three extra days off at Christmas, plus Christmas Eve gifted
• Work anniversary vouchers every year
• Office dogs
• Free on-site parking
• Flexible start and finish times
• Flexibility for family events and commitments
• Team building, reward activities and company events
• Personal training allowance
• Opportunities to attend industry awards and events

How to apply:
If you're ready to take the next step in your marketing career with a company that values its people, we'd love to hear from you.