Marketing Associate

Mission:
We’re on a mission to make Raycon the most loved electronics brand in the world where every product feels joyful, effortless, and personal. We’re hiring a Marketing Associate to power up how we connect with millions of customers across email, SMS, and post-purchase experiences. You’ll help shape the lifecycle journey, unlock new insights, and elevate our customer retention game.

Growth:
Profitable with 4M+ customers and expanding across global markets through sharp performance and loyal audiences.

Location:
London. In-office environment with high mentorship and exposure.

Compensation:
Competitive base salary with progression opportunities based on performance.

Team:
Reports to our CRM Manager. Works closely with Marketing, Creative, E-commerce, and Customer Experience.

Why Now:
Raycon is entering its next growth chapter—moving from a high-velocity DTC brand to a globally recognized lifestyle electronics company. With scale comes the need for sharper CRM strategies and stronger customer connections. This is a hands-on role for someone who wants to build, test, learn, and grow quickly.

You’d Be a Fit If You:

• Are a recent graduate with 0–2 years of experience in marketing, CRM, or e-commerce
• Hold a degree in marketing, communications, business, or a related field
• Love data but think creatively. Left brain meets right brain
• Have experience or familiarity with tools like Klaviyo, Attentive, and Shopify
• Know how to pull insights from customer behavior to improve engagement
• Are curious, self-driven, and have high attention to detail
• Communicate clearly and work well cross-functionally
  Are scrappy, energetic, and excited to take ownership

Key Responsibilities:

• Lifecycle Marketing: Manage lifecycle segments and implement tactics across email, SMS, and post-purchase touchpoints to drive retention and lifetime value
• Calendar Execution: Own the CRM calendar—code, test, and deploy weekly email/SMS campaigns in collaboration with creative and merchandising
• Trigger Optimization: Maintain and optimize automated flows and transactional messages in partnership with the e-commerce team
• Acquisition Support: Drive list growth through smart, data-driven capture tactics across site and landing pages
• Performance Tracking: Monitor KPIs like open rate, CTR, CVR, and CLTV, and translate findings into actionable insights
• CX Alignment: Ensure seamless customer experiences by aligning CRM with site experience and customer service goals
• Cross-Team Projects: Assist with marketing operations and CRO initiatives that impact CRM performance

What Success Looks Like:

• Increased customer retention and repeat purchase rate
• Improved campaign performance across key metrics
• CRM systems are efficient, automated, and constantly optimized
• Calendar execution is reliable, fast, and brand-aligned
• You've contributed to creative and strategic wins across lifecycle

Why Work at Raycon:

• Impact: Your work directly influences how millions engage with the Raycon brand
• Ownership: You’ll own core channels and see the results of your ideas
• Growth: We're invested in your learning and career trajectory
• Team: Grounded, ambitious, and kind coworkers who GSD

Company Values:

• Customer First
• Think Big
• Raise the Bar Every Day
• GSD: Get Sh*t Done

Perks and Benefits:

• 50% team discount on Raycon products
• $1,500 annual L&D stipend + $200 for cultural events
• Team events, March Madness bracket, and more

What to Expect in the Process:

1. Initial Call: Intro chat with our talent team
2. Case Study: A short exercise to see how you think
3. Leadership Chat: Meet a marketing leader for alignment
4. Final On-site Round: Meet the team, collaborate live, and wrap