Marketing Campaign/CRM Specialist

Marketing Automation Specialist

Location: Epsom
Hybrid 2 days office/3 at home (100% office based for first 4 weeks training)
Contract: 12 months FTC
Must be a car driver
Salary: Dependant on Experience The Role

We're looking for a Marketing Automation Specialist to join our clients' Marketing team. In this role, you'll support the delivery and optimisation of customer communications across multiple digital channels, helping make smarter, data-driven marketing decisions.

You'll play a key role in analysing campaign performance, uncovering insights, and identifying opportunities to continuously improve how they engage with their customers.

What You'll Be Responsible For:

Supporting the planning and execution of automated customer communication campaigns across digital channels
Monitoring campaign performance against commercial, customer experience, and regulatory metrics
Analysing data and producing insightful reports to guide business decisions
Enhancing digital communication channels (e.g. personalised content and product videos)
Collaborating with internal teams, external agencies, and wider groups stakeholders
Assisting with the development of marketing collateral and promotional materials
Ensuring brand consistency and alignment across all communications
Supporting ad hoc projects aligned with business priorities and regulatory requirements

What We're Looking For

Skills & Experience

Experience in a marketing or communications role with a strong focus on campaign analysis and reporting
Advanced analytical skills with the ability to turn data into actionable insights,
Strong Microsoft Office skills (particularly Excel and PowerPoint)
Experience working in a regulated environment (ideally with FCA awareness)
Ability to work across multiple stakeholders, including international teams

Attributes

Customer-first mindset with a passion for improving communication
Strong attention to detail and organisational skills
Excellent communication and stakeholder management abilities
Proactive, curious, and eager to continuously improve
Comfortable working with large datasets and presenting insights clearly
Adaptable and able to thrive in a fast-paced environmentOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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