Master Technician

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.  

We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.

Charles Hurst Newtownabbey Kia

5 day working week hours: Monday–Thursday 8.15–5pm, Friday 8.30–4. Saturday 9–1pm on a rota basis (1 in 4). 
OTE up to £46,600, including £40,000 basic per annum + £6,600 bonus potential

*Rare Opportunity* 

We are looking for an experienced and enthusiastic Master Technician to enhance our growing team, with a focus on advanced diagnostics, technical leadership and right first-time fixes here at Kia Newtownabbey. The position is offered on a full-time basis (Monday to Friday) with alternating Saturday morning working. Here at Charles Hurst, you will be reporting to the accomplished aftersales manager, where you will be given ongoing support to ensure that you have the tools needed to perform at the very best. We can also offer you excellent career progression and training opportunities, including manufacturer-accredited schemes, as well as Hybrid & Electric training to accelerate your career further! Our technicians play a vital role within our Service team by delivering first-class customer service every time. We want you to be part of our success. If you’re a qualified Master Technician or an experienced Senior Technician ready to take the next step, we want to hear from you!

Responsibilities
- Diagnose and resolve the most complex vehicle faults to a high standard
- Provide technical expertise and mentoring to other technicians within the workshop
- Preparation and quality control of new and used prestige vehicles ready for sale
- Support in maintaining the highest levels of workmanship and customer satisfaction

Skills and experience required
- Minimum of 3-5 years qualified experience, preferably with a premium brand
- Exceptional diagnostic skills and advanced mechanical knowledge
- Previous experience as a Master Technician or equivalent senior level role
- Hold an NVQ Level 3 in Motor Vehicle Repair or similar
- Competent in use of diagnostic tools and equipment
- Hold a current and clean Full driving licence

Core Benefits:

• Competitive salaries with structured pay scales and progression as you grow within the business


• Generous annual leave that increases with your length of service


• Enhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leave


• Access to Techscheme for discounted technology purchases with flexible payments

Health & Wellbeing:

• Eyecare vouchers to help cover vision care needs


• Smart Health – 24/7 access to GP services to support your mental and physical wellbeing


• Dental insurance for everyday dental care and unexpected treatments


• Optional critical illness cover for peace of mind during life's most challenging moments

Financial Wellbeing:

• MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly app


• Free will writing services to help plan for the future


• Flexible life assurance options and partner life assurance for added protection

Leisure & Lifestyle:

• Discounted gym memberships to support an active lifestyle


• Travel insurance to help you explore with confidence


• Access to home and technology vouchers


• bYond card and a wide range of exclusive retail and lifestyle discounts

We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.

Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. 

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.

We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.