Trust: Oxford University Hospitals NHS Foundation Trust
Role type: Temporary for 3 months with possibility of extension
Role details
The post holder is one of a team responsible for effectively managing the smooth coordination of the outpatient waiting list service for the Directorate and ensuring that elective targets in relation to ensuring Outpatient, Diagnostic and post-operative waiting times are met at both in a consistent and timely manner.
Duties & responsibilities
* Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to agreed standards, (the Trusts’ Elective Access Policy and Data Quality).
* Book appointments on EPR as per Trust procedures in line with the Trusts Elective Access Policy and ensure all referrals are clinically triaged within 48 hours.
* Ensure that patients on ERS (Electronic Referral System) are given appointment dates in accordance with clinical priority and length of wait, and that patients on the ASI list are managed accordingly.
* Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective capacity is maximised.
* Ensure all clinician annual leave and changes in outpatient sessions are accurately recorded on the electronic patient record (EPR) and that the affected outpatient sessions are proactively maintained such that maximum waiting times are met and capacity is fully utilised. As such the post holder will liaise closely with clinicians, managers, nursing and administrative staff.
* Maintaining filing system and other basic office duties.
* Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation.
You’ll learn the following whilst working at the trust:
* An in depth understanding of the roles and responsibilities involved in working within the NHS
* Knowledge of the systems used, to effectively complete your role to the highest standard at all times
* A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
* Good standard of education; GCSE English and Maths or equivalent NVQ Level 3 Business Admin
* Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access
* Clear communicator
* NHS experience (essential)
* High level of concentration as well as strong analytical skills
As a member of NHS Professionals, you have fantastic benefits:
* Competitive pay rates- work this week, get paid next week
* Essential support when you need it- 24/7 365 days- call us anytime
* Multi locational- work across neighbouring Trusts
* Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
* Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
* Training and development opportunities- Keep up with the essentials and more
* Build holiday allowance for every shift you work- your work life balance is important to us
* Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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