This role involves maintaining compliance standards and service quality across water hygiene, plumbing, drainage, pumping systems and associated mechanical services
* Oversee the day-to-day operations of the Mechanical and Water Services department, covering planned, reactive and remedial maintenance.
* Lead and manage a team of Plumbers, Mechanical Engineers, Water Hygiene Technicians, Pump Engineers and subcontractors.
* Provide technical oversight across plumbing, water hygiene, drainage, pumps, water treatment and mechanical building services.
* Ensure compliance with ACOP L8, HSG274, BS 8580-1, Water Supply Regulations and relevant health and safety legislation.
* Manage maintenance contracts across commercial and domestic properties, ensuring delivery against agreed KPIs, SLAs, budgets and quality standards.
* Oversee maintenance of hot and cold water systems, TMVs, calorifiers, booster sets, pressurisation units, tanks and closed-loop systems.
* Monitor water hygiene compliance, including risk assessments, sampling, temperature monitoring, audits and remedial actions.
* Manage operational resources, engineer workloads, subcontractors and small works projects.
* Investigate technical issues and service failures, implementing corrective actions and improvements.
* Maintain accurate compliance records and asset information, preparing quotations, technical reports and client updates.
* Build strong client relationships while promoting high standards of service delivery, health and safety and continuous improvement.
Requirements & Experience
* HNC/HND in Mechanical or Building Services Engineering, NVQ Level 5 or above, or equivalent relevant qualification.
* Previous experience in a Mechanical Operations Manager, Mechanical Services Manager or similar senior operational role.
* Strong background in mechanical building services, including plumbing, water systems, pumps and maintenance.
* Good working knowledge of ACOP L8, HSG274, BS 8580-1 and water hygiene compliance.
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