Member Services Manager

Teqniq is searching for a Member Services Manager to work in the public sector.

37 hours per week.

3 months contract.

Shifts.

Job Description:

To provide leadership to the benefits administration team to ensure that a responsive, efficient, innovative, customer led service is provided to all scheme members and employers.

To manage the benefits team to ensure a high-quality service is provided to all its Members and employer bodies. Support the team in developing their understanding of the rules of the pension schemes they administer, as well as wider pension related legislation and guidance. Provide advice and expertise for all non-standard members’ queries that require escalation to ensure they are resolved in a timely manner and that the service targets outlined in the Fund’s Administration Strategy are met.

The post will also be part of the management team to ensure the service is developed to meet the changing legislation requirements and to provide support to Fund projects.

TEQ-0425-RQ1501720

INDJS1

Disclaimer: On applying for this vacancy, you agree that your personal details will be passed onto our client, (or any third parties we have dealings with) for their consideration of your suitability for the role. I acknowledge that it is my responsibility to notify teqniq of any hirer who I do not want my details to be passed onto.