Membership Consultant

This is an exciting opportunity for a Membership Consultant to join the healthcare industry in London. You will play a key role in managing memberships and providing outstanding support to prospective and existing members.

Client Details

The company is a respected, luxury organisation within the healthcare industry, offering a range of premium services to its clients. As a mid-sized team, they prioritise professionalism and excellence in everything they do, with a strong focus on client satisfaction.

Description

As Membership Consultant, you will:

• Handle membership inquiries, providing detailed information about available services and packages.
• Assist with the onboarding process for new members, ensuring all documentation is complete and accurate.
• Maintain and update membership records with precision and confidentiality.
• Collaborate with internal teams to ensure a seamless experience for all members.
• Develop and maintain strong relationships with members, addressing any concerns or queries promptly.
• Sell, monitor and follow up on memberships to maintain high retention rates.
• Provide administrative support to the Membership and Sales team.
• Contribute to the overall growth and success of the membership programme.

Profile

A successful Membership Consultant should have:

• Prior experience in a customer-facing, sales or administrative role within the healthcare industry.
• Strong organisational skills and attention to detail.
• Excellent verbal and written communication abilities.
• A proactive approach to problem-solving and multitasking.
• Proficiency in Microsoft Office and membership management systems.
• A professional and courteous demeanour when dealing with clients and team members.

Job Offer

• A competitive salary of £30,000 - £35,000 per annum.
• Generous holiday allowance to support work-life balance.
• Commission opportunities to reward performance.
• A permanent position within a luxury organisation in London.
• A professional and supportive working environment in the healthcare industry.

If you're an organised and client-focused individual looking to grow as a Membership Consultant in London, we encourage you to apply today!