Membership Executive

Illuminate is thrilled to join forces with a trailblazing subscription and membership service in the veterinary world. Here, the wellbeing of pets, owners, and veterinary professionals is at the heart of everything.

Position: Membership Executive Location: Chelsea Clinic

Role Overview: We're on the hunt for a passionate Membership Executive who loves pets, forges meaningful connections, and delivers top-notch service. If you are an animal lover with a knack for relationship building and business development, you might be the perfect match!

Your Impact:

• Develop and implement innovative strategies to engage with local pet parents.
• Lead a team of brand ambassadors, amplifying their mission.
• Manage the clinic's waitlist and invite prospective members to explore their services.
• Host tours and events that create lasting impressions and drive membership.
• Champion your clinic's success, focusing on sales performance and growth.
• Be the friendly face for members, ensuring a seamless and delightful journey.
• Foster high retention rates and reconnect with members to meet their needs.
• Cultivate strong relationships within the clinic and broader team.

Who You Are:

• Expert organizer who handles multiple priorities with ease.
• Entrepreneurial spirit, always exploring new marketing strategies.
• Warm and genuine presence, more friend than salesperson.
• Effective communicator and inspiring leader.
• Ready to take on responsibility and drive success.
• Above all, a devoted advocate for pets and their wellbeing.

What's in It for You:

• Join a venture revolutionizing veterinary care, backed by £7M from top-tier VCs.
• Grow and learn with a talented team, with ample career advancement opportunities.
• Be part of a proven business model making waves internationally.
• Thrive in a friendly, collaborative team environment where everyone is valued.

Compensation: Starting salary of £35,000 + generous performance-based bonus.

Ready to blend your love for animals with business acumen in an exciting role? Apply today to make a difference in the lives of pets and their families