Membership Sales Advisor

Location:  Multiple locations - 5 leisure centres within 5 miles of Oxford city centre
Salary: £29,323 (pro rata based on 20 hours per week) plus excellent benefits
Schedule: Part-time, 20 hours per week across 3 or 4 days including Saturday or Sunday. The nature of the job may require work to be undertaken in the evening.

Ready to impact a better future?

Here at Leisure Solutions Community Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Membership Sales Advisor to join our Team.

As a Membership Sales Advisor in our Contracts Commercial team, you’ll play a key role in promoting fitness and wellbeing within the community by driving membership sales and showcasing the value of our facilities. You’ll be part of a team that helps people lead healthier, more active lives.

In this role, your work has purpose in supporting individuals to access services that improve wellbeing while contributing to a positive impact on the community. You’ll build trust with customers, helping them find the right membership options and creating a welcoming environment where everyone feels encouraged to start or continue their fitness journey.

What you’ll do as a Membership Sales Advisor

You’ll be entrusted to:

• Promote the centre’s products, services, and membership options to prospective customers


• Conduct engaging tours of the facilities, showcasing services and benefits


• Support lead generation activities and contribute ideas to grow membership


• Drive sales performance to meet and exceed targets


• Maintain and update the customer database accurately


• Monitor competitor activity and local promotions to stay informed

Does this sound like you?

You’ll be a great fit for this role if you have:

• 1-2 years’ experience in either account management, business development, sales or marketing, ideally within leisure or fitness


• Strong communication and interpersonal skills


• Excellent organisation and time management skills


• Confident working in a target-driven environment


• Good IT skills

Vetting and checks:

This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

Trust and Serco Leisure Employee Benefits

• Holidays: 21 days plus bank holidays (pro rata)


• Pension: Up to 6% contributory pension scheme


• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression


• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service


• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel


• Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity


• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

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Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

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